AT&T Store Austell East West Connector

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
1830-1 East West Connector
Austell, GA 30106
US
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4.0 out of 5.0full starfull starfull starfull starempty star
(41 Reviews)
Map of 1830-1 East West Connector in Austell

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Austell. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
Apple iPhone 12 Pro
Buy the new iPhone 12 Pro from AT&T. Learn how new and existing customers get $800 off the new iPhone 12 Pro with trade-in.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Austell

  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. Plus save even more with eligible trade-in.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Austell

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Austell?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Austell Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the East West Connector AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Where to Park
We have parking available on the front, side and rear of the building.
manager photo
Meet our manager
Erinn leads the team of friendly experts at the East West Connector AT&T store and has been with AT&T for 6+ years and is proud to serve the Austell community providing the best in wireless and entertainment solutions. Erinn is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Erinn leads the team of friendly experts at the East West Connector AT&T store and has been with AT&T for 6+ years and is proud to serve the Austell community providing the best in wireless and entertainment solutions. Erinn is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    THE WORST. I went in the beginning of January with my brother to see what the cost of adding a line + phone would be. We get there and MICHAEL WOODS attended us. We get to talking prices he ends up finding a deal that would work good for us which was $160 for my phone and watch + my brothers service and phone. I asked multiple times if the $160 was with taxes and all lines etc he said yes MULTIPLE TIMES. Whatever we got the phone it took him 3 HOURS to actually get the line activated we wanted to leave after 40 mins but we couldn’t because we had already cancelled my brothers service with his prior company. Great, we were there for 3 hours because Michael couldn’t seem to figure out how to get it set. FINALLY he gets it done okay cool whatever. He calls 3 weeks later to say we need to come to the store because he did something wrong okay whatever. First months bill is the $160 that was agreed okay cool, second month I get a bill of $379. Y’all I was shocked. I called them they were no kind of help, I spoke to the actual AT&T company and they told me there was NO possible way we could’ve had a deal for $160 I explained to them over and over again and they just kept saying it’s impossible. They tell me I should be paying $220 without tax. That’s NOT what we were told in store I send my brother to speak to Michael because I was out of state on vacation there was nothing I could do. He gets back to me and says “oh no Michael said it’s a mistake it’ll go back to $160 for March’s bill. I get my bill and I’m being charged $230. I try to call Michael NO ANSWER, I show up to the store and it’s closed due to the pandemic. This is unacceptable and down right wrong. How do they sit there and lie to customers in their face. I only rated this a 1 store JUST so I could write this review, I definitely don’t recommend this store or their lying employees. It’s beyond me how someone could do that
    Response from AT&T
    Hello M. Hernandez This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    Visited this store on Saturday evening and without going into great detail, the attitude of the representative was definitely OFF! My son and I both got the impression he did not want to wait on us or do anything for us. We came to upgrade our phones and he seemed to keep saying things that would prompt us to leave and come back another day. He was obviously ready to be done for the day, or just incapable. His demeanor was unprofessional. Will not be returning to this location.
    Response from AT&T
    Hello Janine L This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    My card was charged twice and they act as if they can’t help me and my account is overdraft still!
  • 4 out of 5full starfull starfull starfull starempty star
    Allie the sales clerk was GREAT! I wanted to upgrade my phone BUT was not allowed to because I have a past due balance THAT HAS A PAYMENT ARRANGEMENT! So I felt like I should have been able to upgrade...Yes we did try to call Customer Service to cancel the arrangement to pay the past due immediately but that department was closed....
  • 2 out of 5full starfull starempty starempty starempty star
    This store needs more employees. Everytime we visit we have to wait a good while because they are always busy with not enough staff.

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