AT&T Store Gainesville Gainesville

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Curbside pickup
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Map of 325 Jesse Jewel Pkwy in Gainesville
Get directions to AT&T Store at 325 Jesse Jewel Pkwy Gainesville, GA
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

325 Jesse Jewel Pkwy
Gainesville, GA 30501
US
We are located between Regions Bank corporate offices and Jimmy John's. We have an entrance on Jesse Jewel Road and on Broad Street.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

  • Shopping hours for high risk individuals

Check out COVID-19: Our Response webpage for the latest information.

Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
LIMITED TIME AARP OFFER
Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.

Special offers and new phones for Gainesville

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00
    /mo.
    Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Gainesville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Gainesville?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Gainesville Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Gainesville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Gainesville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
The parking lot is adjacent to the store.
manager photo
Meet our manager
William leads the team of friendly experts at the Gainesville AT&T store and has been with AT&T for 4+ years and is proud to serve the Gainesville community providing the best in wireless and entertainment solutions. William is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    came to this store yesterday & immediately had help! very nice employees, marcos has very good customer service skills! highly recommend asking for him! wasn’t in there long & got everything i needed done! i definitely appreciate how well this store took care of us!!
    Response from AT&T
    Thank you for the great rating! We sincerely appreciate your business and look forward to serving you again in the future. Thank you again!
  • full starfull starfull starfull starfull star5
    My wait to speak to a customer service would have been at least an hour on two separate days. So I ended up scheduling an appointment and that went great and my problem was resolved. The customer rep was very knowledgeable and did an excellent job, however more staff is definitely needed.
    Response from AT&T
    Hello David! Thank you for reaching out. W We will work with our employees to ensure you are provided with the great experience you deserve. e know that first impressions are very important. Thank you for valuable feedback. Best Wishes Gainesville Retail Satff
  • full starempty starempty starempty starempty star1
    I have shopped at this store many times over the years. They are always busy and it always takes a while. Yesterday was by far the west experience I have ever had in customer service. I had already called AT&T support. I had made an order In the store over a month and a half ago for 2 apple watches. We paid the taxes and set up the lines and everything. We were told they were on back order and would be delivered mid October then two days ago out of the blue I get an email from AT&T saying the order was cancelled with no explanation. I called customer service and they said I would have to call the store directly since the order was placed there. The first call Danielle, I think, answered the phone. She didn’t look into it at all asked for no information just said they can’t do anything about it after the order is made. I was trying to explain what I had already done when she hung up on me!! I called back and spoke with Heather I asked to talk to a manager she said they were busy but that she would look and see what items they had in stock. She did not come back. Instead Kayla who said she was a manager got on the phone. She said they only had one watch in stock. She also could give me no clarification on why my order was cancelled or what I could do to resolve it. She kept saying everything would work out in 7-10 days and that they might get some in but that I would have to come back to get any help. She was very snippy and short and acted like it was burdensome to deal with my concerns. I told her I would NEVER use their store again and she had the audacity to reply “That will be just fine”. I was already over the lack of customer service at this establishment but after that I am through. With her as a manager it is no surprise the reviews for this store are so low. I think they all need to be sent back to school for customer service lessons.
    Response from AT&T
    Hi Jennifer. We would like to look into this for you. Please send us a Direct Message on our Twitter or Facebook, or visit www.att.com/contactus. Thank you.
  • full starfull starfull starfull starfull star5
    I had a rather complicated situation that required more time and effort than usual from an employee. Yet, Kayla worked tirelessly to help me, not just on one day but when we came back a second day to continue delving into the problem, she assisted me without hesitation. I am grateful.
    Response from AT&T
    Hello Elizabeth! Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon. Kayla is a true asset at our location and we appreciate your feedback from your experience. Best of luck with your new business! Gainesville Retail Staff!
  • full starfull starempty starempty starempty star2
    The start of buying new phones for my husband and myself was great! However we had some issue transferring items from our old phones to our new phones and this when our service took a turn. We were told by our sales associate that we were taking too long and that basically our time was up. He ushered us out the door and we were left with four phones none of which worked. We spent hours trying to resolve the issue ourselves. I have never had that happen before. Had he taken his time help us we would have left happy customers. We will not be returning to this location and hope that other stores are willing to help their customers after they have gotten their sale. Very disappointed with my first experience as an ATT cell customer.
    Response from AT&T
    Hello Leigh Anne! We would like to look into this for you. Please send us a Direct Message on our Twitter or Facebook, or visit www.att.com/contactus. Thank you. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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