AT&T Store Honolulu Ala Moana Center

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Map of 1450 Ala Moana Blvd in Honolulu
Get directions to AT&T Store at 1450 Ala Moana Blvd Honolulu, HI
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Day of the WeekHours
Monday11:00 AM - 6:00 PM
Tuesday9:30 AM - 9:00 PM
Wednesday9:30 AM - 9:00 PM
Thursday9:30 AM - 9:00 PM
Friday9:30 AM - 9:00 PM
Saturday9:30 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

1450 Ala Moana Blvd
Space 1240
Honolulu, HI 96814
US
We are located next to Center Stage on level 1 near Lupicia & Barnes and Noble

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About the Honolulu Store

Slim Line dish has arrived! Stop in to find out more.

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Hi Ala Moana AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Hi Ala Moana AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Meet our Retail Store Manager, Priscilla. She is the embodiment of a true leader. She has brought a new name to the Ala Moana location, creating an engaged culture focused around customer experience. No matter the weather, her transparency, courtesy, and Kolkata for her team and clientele bring ease and satisfaction to our daily rhythm.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Horrible re: availability via phone. Tried calling Ala Moana store for 3 hours and was not able to get through
  • full starfull starfull starfull starfull star5
    Our consultant was Jeanette McCalebb. My husband and I cannot praise her efficiency and professionalism enough. She upgraded us to a better promotion saving us $$$ and we were in and out in no time. She is not only proficient, but spends time with you and helps you with any questions, problems you may have. Friendly, smart as a whip and one of the best sales persons we've had anywhere. AT & T you're lucky to have her!!!
  • full starempty starempty starempty starempty star1
    We recently visited your store. We were the first to be called into the store with two others, but not checked-in by an young Asian employee who quickly left for the back room. An appointment was set and verified by AT&T email with this store. It was not canceled by me.

    Shortly, older Caucasian man (D) entered with two other employees (they greeted the other two customers. We were left sitting at a table. “D” let more customers in that seemed to be directed to the employees stream-lining in. I made eye contact with a few of them, but they helped others.

    "D" did not direct any employee to assist us. Hence, no greetings, check-in, or assistance from any employee, and not by him. [I am sure your employees have video screens in the back room to see who is out front and who came in.]

    After 10 – 20 minutes of no assistance, I stood-up, turned around, and asked a sitting "D": Why we were the first to enter, and no one was assisting us? And why had everyone else (about 10 customers) been assisted ahead of us? Why were we not being helped? [NO RESPONSE FROM HIM]

    “D's” response was - “Someone will help you. Did you check in?”
    I responded with “No one has checked us in, even though we were the first one's to enter the store. Why is that? [Questions ignored]
    He claimed he had Christine for 11 am, no mention of our name.
    Darryl: Wait, Some will help you. (NO SMILE, NO WARMTH. VERY LITTLE TO NO EYE CONTACT. LOOKS AT TABLET. VERY DISMISSIVE.)

    NOTE: EVERY EMPLOYEE WAS HELPING OTHERS, WHILE HE SAT IN A CHAIR BEHIND US WATCHING THE DOOR or his tablet.

    MANY IN THE ROOM (CUSTOMERS, TOO) KNEW WE WERE THE FIRST ONES IN AND NO ONE ASSISTED US. (no one had left since we all entered the store)

    I attempted to leave, twice. Each time “D” claimed someone will assist.

    IT TOOK ABOUT 30 MINUTES OF WAITING TILL SOMEONE HELPED US. IT WAS “D” – WHO COULD HAVE IMMEDIATELY DIRECTED AN EMPLOYEE TO CHECK US IN, OR HE COULD HAVE ASSIST US.

    “D” sat with us. Took care of a pin number change. BUT, VERIFIED THE PIN NUMBER BY SAYING IT VERY LOUDLY SO ALMOST EVERYONE IN THE ROOM COULD HEAR IT. MY DAD'S PIN NUMBER IS NO LONGER CONFIDENTIAL, THANKS TO HIM. AND NEEDS TO BE RESET. "D" did share additional information that I needed.

    ITS VERY ODD THAT THE ABOVE INCIDENT OCCURRED, AS WE HAVE NEVER HAD ANY DEALING WITH THIS STORE OR ITS EMPLOYEES.

    My senior citizen father is 101 years old, and it took effort for him to walk to your store and to sit for so long for any assistance. It felt as if seniors are not welcomed. WE WILL HAVE TO REDO THE PIN NUMBER VERIFICATION AT A STORE TO ENSURE SECURITY.

    Customer service was very poor for us. Interesting, no name tag.
  • full starfull starfull starfull starfull star5
    ERIC LUI was the best customer service/retail sales consultant I have encountered! After having a horrible experience with ATT's customer service via 611 and chat, which ended in someone from ATT telling me to apply for a job and inventing software , I was ready to drop ATT completely. What customer service on 611 and chat took 5 hours and couldn't solve, Eric Lui helped me in store and solved my issue in 5 minutes . Eric went above and beyond and provided an exceptional customer experience. Thank you Eric!
  • full starfull starfull starfull starfull star5
    I went to the mall to find a screen protector for my iPhone 12 Pro Max and when I walked into the store, Ms. KAWAILEHUA was so nice and patient to help me install the screen protector. She also noticed that the first protector was a defect and got me a second one and did a great job on it! She was honest and super friendly, and I appreciate her for her assistance since I wasn’t a customer for AT&T. She also did a great job informing me about the plans and deals For the phones and other accessories. She was amazing, I would recommend her to my friends and family for any assistance in the near future.
    Response from AT&T
    Hello Gina, S. Mahalo for taking the time to let us know about your experience in store! We are so pleased to hear about your visit with Kawai! Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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