AT&T Store Honolulu Ala Moana Center

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Map of 1450 Ala Moana Blvd in Honolulu
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Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
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1450 Ala Moana Blvd
Space 1240
Honolulu, HI 96814
US
We are located next to Center Stage on level 1 near Island Sole.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

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24/7 proactive security that helps stop threats before they get to you.
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Union members can get $150 in bill credits
When you switch and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).*
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Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Honolulu

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Honolulu

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Honolulu?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Honolulu Store

Slim Line dish has arrived! Stop in to find out more.

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Hi Ala Moana AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Hi Ala Moana AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Kimberly leads the team of friendly experts at the Hi Ala Moana AT&T store and has been with AT&T for 8+ years and is proud to serve the Honolulu community providing the best in wireless and entertainment solutions. Kimberly is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Got a new phone today. Fast & Great customer service! Thanks for helping us Geo.
    Response from AT&T
    Aloha Alice, thank you so much for coming in! Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Just an addition Tuesday march 30 2021
    I am a 67 y.o. man with cognition issues due to a long-term condition. I got my first iPhone on Monday at AT&T at Ala Moana Center. I find it necessary to comment. Over 2 days I was assisted by 2 remarkable young men. Gio and Alika were remarkable. Knowledgeable, intuitive, and more patient than I expected. The experience was less like a dry business transaction and more like a visit with new friends. I never felt rushed, even though I often have trouble understanding. They put together the best package they could for me and made sure I understood, never once making me feel like a burden. These 2 young gentlemen are a credit to themselves, their loved ones, and AT$T Ala Moana. If I had one wish, it would be the there were more people out there like them at these unpleasant times.
    me kealoha pumehana,
    Aloha, Bob Schwager
    Response from AT&T
    Aloha Bob! Mahalo piha for reaching out and writing up a review about your visit! We are happy to hear about your experience you had in store with Geo and Moon. We want all of our customers to be given exceptional service every visit. Hope to see you again!
  • full starfull starempty starempty starempty star2
    My wife and I went into At&t to activate our newly purchased phones on 1/16/21 at approximately 12:00 pm. I will admit we were aniut 20 minutes late for our appointment, but the sales person kindly took us in. We were there at At&t to activate our two phones. When we sat down, I explained what the phone salesperson told us about the SIM card not being activated. The At&t person was not very friendly and gave us a bad attitude and did not provide good customer service. My wife and I were shocked. Yes, he was “doing his job”, but it was total lack of customer service and friendliness. When he walked away to get a SIM card for us, I saw an elderly man who wanted to enter the store. An At&t salesperson opened the door for the man, but as he was reaching for the thermometer, the door was closing in the elderly man and it closed on him. Our sales person did not explain how to set up our phone. It was almost like he wasn’t interested in helping us. We had a tablet we wanted to add on to our plan, but all he said was that he couldn’t because there was no SIM card. Ok, so what...? Shall we ask you for a SIM card? What does it take to get service from that person? We wanted to create a new phone plan. The salesperson did that, at which time he provided a little better customer service.... we did the phone upgrade... but did he explain the plan in detail? No. Did he ask for my final authorization with a signature or fingerprint? No. I will admit he “did his job” to in the end give us what we were there for, but this was after much frustration. My wife and I did not appreciate his customer service. When the transaction was done, he just up and left us with not a thank you or anything else. He just left us alone at the table. This was one of the worst experiences my wife and I went through. The two stars is for purely the fact that we were able to activate our phone and for being able to enroll in a new phone plan, and for allowing us to enter an otherwise empty store a little bit late after our appointment times to be serviced.
    Response from AT&T
    Hello Daniel. We work hard to staff our stores with knowledgeable and friendly associates. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starfull starempty starempty starempty star2
    I had one of the worse experience here with the manager of this store I was told by a couple employees when I purchased my phone and got a glass screen protector that of I needed to replace it I could bring it back within a year. I came in mid year and was advised I should wait longer to get the replacement. This employee was going to replace the screen but stated it’s best to wait since I can only get the one replacement. I came back a few months later still under a year and asked for the replacement and encountered the manager who asked me what I needed I told her about the replacement she proceeded to treat me very snidely. I continued to tell her how I was in her twice before and that different people confirmed that I could get a replacement glsss shield she then stated I was lying and how she was the manager so she would know. Her demeanor was haughty and rude, I am only giving them two stars in regard to the first agent who helped but management needs training.
    Response from AT&T
    Hi Melanin Babe. This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starfull starfull starfull starfull star5
    I am elderly and have and am hard of hearing and have some difficulty understanding things. I went into the AT&T store in Ala Moana Center today 1/2/21 around 11 or 11:30. I was helped by a young man with dark curly hair whose name was either Corbin or Andrew per the store manager.
    This young man was extremely patient and very helpful .He made an extra effort to help me understand what was a minor issue with my old flip phone.
    This level of service happens so seldom anymore that I felt it necessary to mention it. When it is time for a new phone or any other need I have regarding My phone I will certainly return to this store. I will also tell anyone who needs cell phones to do the same.I felt heard and never rushed. This young man is a credit to the store and the brand.
    It's due to my failing memory that I


    cannot be sure of his name,I wish I could.
    Mahalo, Bob Schwager
    227-0691

    I also posted this review on Google
    Response from AT&T
    Hi! Serving our customers with the best service possible is something we strive for every day. We sincerely appreciate you and all our customers!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Honolulu area

  • AT&T Store Honolulu Ala Moana Boulevard

    11:00 AM - 6:00 PM 11:00 AM - 6:00 PM 11:00 AM - 6:00 PM 11:00 AM - 6:00 PM 11:00 AM - 6:00 PM 11:00 AM - 6:00 PM 11:00 AM - 5:00 PM
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    Honolulu, HI 96814
    US
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