AT&T Store Plainfield Plainfield
|Day of the Week||Hours|
|Monday||10:00 AM - 8:00 PM|
|Tuesday||10:00 AM - 8:00 PM|
|Wednesday||10:00 AM - 8:00 PM|
|Thursday||10:00 AM - 8:00 PM|
|Friday||10:00 AM - 8:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||10:00 AM - 6:00 PM|
For our store experience, we're creating an environment that is flexible and comfortable for everyone by:
✓ Increasing store cleaning and sanitization protocols
✓ Adapting to social distancing guidance for inside store and curbside service
✓ Offering curbside services at select AT&T stores
✓ Providing additional touchless options
Special offers on your favorite phones
iPhone SE (2020)Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
Samsung Galaxy S20 Ultra 5GLearn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
iPhone 11 Pro MaxLearn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
Google Pixel 4Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
LG V60 ThinQ 5GLearn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
AT&T PREPAID iPhone SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Plainfield Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- February 10, 20205 out of 5I've never had anything but excellent customer experiences at this location. Today, Amanda provided me with awesome customer service. AT&T is lucky to have someone like her. I have told all my friends and family, and my co-workers at the school district, about Amanda's knowledge and commitment to her customers.Response from AT&TFebruary 20, 2020Hi Linda H.. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- February 3, 20205 out of 5Maurice our sales rep was wonderful ! Looked for ways to save money too! Thanks! Beautiful and friendly store!Response from AT&TFebruary 6, 2020Hi Laura. We certainly want you to feel welcome in our store. Thank you for stopping in on 2/3/2020. We greatly appreciate your business and are glad we were able to help you out.
- January 14, 20205 out of 5Eddie has been extremely helpful and courteous. I am so thankful for the assistance received today. I look forward to any future needs from this AT&T store.
- January 8, 20205 out of 5Edward has Excellent customer service skill!! He walked me through each process and was very patient! He is definitely an asset to at&t
- November 2, 20191 out of 5We purchased two Apple Watch 5’s, one was fine the other one had issues. The battery would only hold a charge for four hours, cliched several times and had to do a hard shut down. One of the watches was purchased for our daughter in college, so she would have the cellular data plan for safety. We purchased Apple care, but when we took the watch to the Apple Store in Naperville we were informed that we would have to take the watch back to the AT&T store in Plainfield, as they held the serial number. When we took it to the AT&T store in Plainfield on route 59 and 135 where we purchased the two watches. We were told so sorry it is five days past the 14 day return policy. Our daughter is at college out of the area, and it took this long to receive the watch from her to get fixed. There said this is a “1 in a thousand watches that has an issue”, but sorry they couldn’t help.
We would have given AT&T a zero but we had to select a rating.
Also they wanted $40 dollars more to purchase AT&T protection even though when they sold us the watches and we said we wanted Apple Care they said oh no problem Apple will take care of everything. Wrong.
I will not purchase any more products from At&t, I will purchase directly from the Apple store, as previously. At the time of purchase Apple had no watch 5...... totally our error. Never again -we will wait until the Apple products we want are in the Apple Store.
$500 dollars a piece for technology over $1,000 for the two products and this is how At& T treats their customers.
Go to the Apple Store to purchase products.