AT&T Store Quincy Quincy

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Curbside pickup
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Map of 5201 Broadway Street in Quincy
Get directions to AT&T Store at 5201 Broadway Street Quincy, IL
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

5201 Broadway Street
Quincy, IL 62305
US
We are located on Broadway in front of Walmart shopping center.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Get the best seats in the house
We’re putting fans courtside during the NBA Conference Finals with an immersive concert series featuring 2 Chainz, Big Sean, CHIKA and Cordae.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.

Special offers and new phones for Quincy

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Quincy

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Quincy?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Quincy Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Quincy AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Quincy AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Erica leads the team of friendly experts at the Quincy AT&T store and has been with AT&T for 11+ years and is proud to serve the Quincy community providing the best in wireless and entertainment solutions. Erica is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starempty starempty starempty star2
    went and switched to Att...at this time I wish we wouldn't have...we were basically handed phones and sent out the door to set them up ourselves because they were closing and it could "take a while" well here I am the next morning with no phone praying nothing happened to my aging loved ones and I couldn't be reached. NOW we had to schedule another appointment to come in and get things transferred. So 2 hours to get service and what now another 2 to have phones set up...maybe I should have just stayed with my old carrier and their crappy customer service...
    Response from AT&T
    Hi Susan B. This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the great experience you deserve. AT&T Quincy Store Manager.
  • full starempty starempty starempty starempty star1
    Worst experience I’ve ever had going to get a cell phone. Waited over 3 hours to be seen and ended up having to schedule an appointment another day to even get service. The store only had one employee working on this day. Ridiculous.
  • full starempty starempty starempty starempty star1
    Worst costumer service at this location. Since a seemingly management change this branch has went down hill without brakes from service to wait times. Today I entered and was treated like I was contagious maybe it’s our new society but it’s no excuse in my opinion to treat customers so negatively. I’ll only deal with AT&T if needed on a limited basis online only unless I decide to deal directly through Apple for now on after being treated the way I was by management in this store its unbelievable. The corporation needs to look into this issue as it’s only going to continue to decline.
    Response from AT&T
    Hello David, Your experience in our store matters to us. Due to Covid-19 we are taking extra precaution in making sure our employees and our customers remain safe. Due to quarantine procedures for our employees and extra safety measures put in place, our wait time is longer than we would like. We do require everyone to wait in their vehicle until its their turn to be helped as well as making sure everyone that enters our store wears a mask.
  • full starfull starfull starfull starfull star5
    Great experience! Erica was very accommodating and patient. She was also very knowledgeable and courteous. I understand that going to a cell phone store can be a frustrating task. Erica was attentive to my situation and got the job done, even while periodically helping other associates troubleshoot issues not related to my visit. Thank you Erica!
    Response from AT&T
    Hi Scott, thank you for the kind words! We look forward to seeing you again!
  • full starempty starempty starempty starempty star1
    Have been to the store twice in last two days, simply to change billing responsibility for my cell phone from my former employer to my personal account. Did this after consulting by phone with AT&T customer service and personally on line. Did everything we were told to do. Met with Austin yesterday, he was indifferent to my issue and sent me away with further instructions that had already been completed. Back today, registered for service at 2:55pm. It’s now 4:25pm and have not been contacted to take care of my issue. Unbelievable!
    Response from AT&T
    Hello Steve, serving our customers with the best service possible is something we strive for every day. We will work with our employees to ensure you are provided with the customer service you deserve.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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