AT&T Store Rockford East State Street
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
6270 E State St
Rockford, IL 61108
US
We are located in front of Old Chicago, in State Street Market shopping center.Schedule an appointment
(815) 399-8726
3.8 out of 5.0
(27 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offers and new phones for Rockford
![Samsung Galaxy Ultra 5G]()
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.![iPhone 11]()
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
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SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.![Prepaid phone plans in Rockford]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Rockford?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details![AT&T PREPAID iPhone SE (2020)]()
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Rockford Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Rockford State Street AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Parking is in the front and side of our store.
Meet our manager
Joel leads the team of friendly experts at the Rockford State Street AT&T store and has been with AT&T for 4+ years and is proud to serve the Rockford community providing the best in wireless and entertainment solutions. Joel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Joel leads the team of friendly experts at the Rockford State Street AT&T store and has been with AT&T for 4+ years and is proud to serve the Rockford community providing the best in wireless and entertainment solutions. Joel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.8 out of 5.0
(27 Reviews)- January 23, 20211 out of 5Actually...... not even one star. I got a new iPhone11 after having a Samsung Android. When trying to open a hot spot on my tv I have to spend 45 minutes messing with turning off/on tv and phone and trying to get tv to connect to internet for Net Flix. Then if I take phone upstairs it disconnects and I have to go through the whole crap all over again. With my android all I have to do is turn on hot spot and it connects to tv automatically and I can go upstairs, into the basement and even outside, and when I come back in tv is still operating. I’ve made two trips into this store and the second time the guy pulled out his phone and was able to connect to my WiFi and told me, it’s not the phone it’s either my tv or I’m not connecting correctly.
EXCUSE ME.... I’ve been using an android phone for over two years connecting my tv to internet without issue and now with this piece of crap iPhone, I don’t know what I’m doing????? NEVER AGAIN WILL I WALK INTO THIS STORE!!!!Response from AT&TJanuary 27, 2021Hey Larry, This is not the experience we wanted you to have. We have a dedicated technical support team that may be able to help you with your hotspot issues through customer care @ 1-800-331-0500 and if you have our Protech support services they can also assist with this as well. Our goal is to provide a better experience in the future. - January 17, 20215 out of 5Yajaira was efficient , friendly and so helpful. She explained everything in detail and answered all my questions. Excellent customer service!Response from AT&TJanuary 27, 2021Hi Mary!! I'm glad to hear Yajaira was able to take good care of you, I know she appreciates the review! We hope to see you back again soon
- December 20, 20191 out of 5I have tried to call this location on multiple occasions and nobody has ever answered the phone. I called the Machesney Park location for the first time and someone picked up on the first ring.Response from AT&TDecember 21, 2019Hey Jordan, I apologize for this, this is not the kind of experience I would like to create for anyone. Thank you for bringing this to our attention and I will make sure this does not continue to be a problem.
- Joel (Store Manager) - November 11, 20191 out of 5Terrible service by the staff. They didn't help me with my questions.
The one who attended to me had a very bad mood and didn't help me at all. Terrible customer service - June 9, 20195 out of 5We came in because we had a phone problem and left with TV service and our phone got fixed! Very little wait so that was nice since we were short on time. We would definitely come back when we are ready for the new iPhone.
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