AT&T Store Vernon Hills Vernon Hills

In-store shopping
Curbside pickup
In-store pickup
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Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

445 E Townline Rd
Suite C
Vernon Hills, IL 60061
US
During the COIVD-19 alert, this location will be closed and our nearest location will be our Schaumburg location: 1400 East Golf road Schaumburg, IL. Stay Safe!

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Vernon Hills

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Vernon Hills

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Vernon Hills?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Vernon Hills Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Vernon Hills AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Vernon Hills AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have full access parking in the front and side of the building.
manager photo
Meet our manager
Maria leads the team of friendly experts at the Vernon Hills AT&T store and has been with AT&T for 10 years. She is proud to serve the Vernon Hills community providing the best in wireless and entertainment solutions for consumers and small businesses alike. Maria's top priority is delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    03/10/21 went to this location with my husband to get me a new Galaxy watch. Young girl who supposedly has to help, answer questions, assist with purchase and close the deal, which is i believe every store is trying to achieve, was so rude and obnoxious, arrogant that made me tell her I will go somewhere else. Manager should address this issue and not let people like this run their business.
    Response from AT&T
    Hello Gina Veytsman
    Thank you for reaching out. Your experience in our store matters to us as we want all of our customers to be given exceptional service every visit. We will work with our employees to ensure you are provided with the great experience you deserve. Thank you for bringing this to our attention.
  • full starempty starempty starempty starempty star1
    Very bad service. I went to return new phone which I bought from At&T website. Manger refused to provide service to process return. She said they can not pull my order because it was order through customer service. She did not take my phone number to assist which normally happens when you enter the store.
  • full starfull starfull starfull starfull star5
    Jessie Anla was our customer rep. She was fabulous. My wife Kala just wanted her new iPhone 12 to work as a Christmas present, and Jessie made that happen for us. She was patient, very confident and understanding. Just a pleasure to work with.
    Response from AT&T
    Hello Jim B. Our number one goal is to provide you with an exceptional customer experience. We are glad to see that Jessie was able to deliver that for you! Thank you for your review and recognizing Jessie's efforts! We look forward to your future business.
  • full starempty starempty starempty starempty star1
    Horrible service
    make you wait if you’re ready to just check out with the purchase with available staff on site
    Response from AT&T
    Hello Roman A. Your experience in our store matters to us. We want to help everyone in a timely manner and apologize that this was not the case. We hope to serve you in a more timely manner on your next visit.
  • full starfull starfull starfull starfull star5
    I just moved to the area and HATE setting up TV service. It’s my worst nightmare. As usual, things were not working properly which brought me to the Vernon Hills store. When I walked in I was greeted by a friendly young lady who said she’d put me in the queue. But rather than making me wait, she said looked around and said, I can help you now. Chloe was fantastic! She helped me decipher a letter I’d received referencing my credit . . the letter was worded so badly it was confusing. The letter had nothing to do with my credit at all. This AT&T location store is not a store that helps people with their TV installation. However, Chloe didn’t turn me away. Instead, she showed me a visual of how to fix my TV, which was so helpful. She answered all my questions and did not make me feel rushed at all. Her expertise paid off as I now understand how to use the “settings” feature and make the changes to my TV. Thanks Chloe for helping me today and for your welcoming attitude. Moving and changing service is always a nightmare no matter what. I’ve had a horrific week and was dreading going into an AT&T Store. It was great to finally get one moving problem solved. I wish AT&T had more employees like Chloe. The stores would have many more loyal customers.
    Response from AT&T
    Hello Kat M! Thank you for such a great recognition of Chloe! Serving our customers with the best service possible is something we strive for every day. We are glad to hear that Chloe not only delivered on that goal but also was able to resolve your issue! We look forward to your next visit!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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