AT&T Store Decatur Decatur
|Day of the Week||Hours|
|Monday||10:00 AM - 7:00 PM|
|Tuesday||10:00 AM - 7:00 PM|
|Wednesday||10:00 AM - 7:00 PM|
|Thursday||10:00 AM - 7:00 PM|
|Friday||10:00 AM - 7:00 PM|
|Saturday||10:00 AM - 7:00 PM|
For our store experience, we're creating an environment that is flexible and comfortable for everyone by:
✓ Increasing store cleaning and sanitization protocols
✓ Adapting to social distancing guidance for inside store and curbside service
✓ Offering curbside services at select AT&T stores
✓ Providing additional touchless options
Special offers on your favorite phones
iPhone SE (2020)Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
Samsung Galaxy S20 Ultra 5GLearn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
iPhone 11 Pro MaxLearn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
Google Pixel 4Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
LG V60 ThinQ 5GLearn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
AT&T PREPAID iPhone SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Decatur Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- March 30, 20201 out of 5We were promised a buy one get one deal on a phone by the store manager. Well come to find out after receiving our bill that they flat out lied to us. The old manager was let go according to the new manager but now we are stuck paying for a phone that we wouldn’t have gotten if they weren’t doing the BOGO deal. Customer service has been now help since this is just a authorized seller and not a AT&T owned store. Very frustrating and will most likely be switching to another company due to this experience.
- December 11, 20195 out of 5The manager Courtney is great very knowledgeable. She always greets you with a smile. She can get you in and out of their is not issues. She is very Patient will show you how to work your phone I will recommend going to her with all your phone needs
- July 3, 20195 out of 5
- June 11, 20191 out of 5The woman who worked the Decatur IN store on June 10 is incompetent. She was slow and did not know the answers to questions. She repeatedly touched her finger to her mouth and then on to my phone screen. She advised me to switch from unlimited to a 3GB plan (there isn't such a plan!). After the plan switch, I had no data the next day. She said she successfully activated a phone and ported a number - she did not. After 2 hrs in the store and frustrated, I left with 2 phones that within 12 hrs did not work. Online customer ATT service was helpful and corrected the errors.
- May 10, 20191 out of 5The employee sold us a screen protector and a case (that she picked off of the shelf for us), it was paid for with a credit card (side note: they can't take checks). She could not print a receipt, she said they were out of ink! Then, she went to put the case and protector on for us and realized THEY DON'T FIT THE PHONE! So, ok. You'd think we could get a refund, but then she told us THEY CAN'T GIVE REFUNDS, because we paid for it with a credit card and their point of sale system is changing and can't do refunds. WHAT? So...she says what she can do, is put a refund onto our account, however, she can't print us a receipt showing such a refund, because, again, there is NO INK!!! So, she thinks it is okay to handwrite us a note with her signature on it. We asked for her manager's name, she said she can't give us that. She later calls and gives us an email address for her manager...which is a bogus email address that comes back undeliverable! STAY AWAY.