AT&T Store Alexandria Metrocenter Mall

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
1800 Macauthur Dr
Alexandria, LA 71301
US
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3.9 out of 5.0full starfull starfull starfull starempty star
(54 Reviews)
Map of 1800 Macauthur Dr in Alexandria

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Learn how new and existing customers get the new iPhone 12 in Alexandria for $0 with trade-in.
Apple iPhone 12 Pro
Learn how new and existing customers get $800 off the new iPhone 12 Pro with trade-in.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Alexandria

  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. Plus save even more with eligible trade-in.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Alexandria

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Alexandria?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Alexandria Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Alexandria AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Where to Park
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen, and our front lot is full, we have additional parking across from Moe's Southwest Grill.
manager photo
Meet our manager
Christopher leads the team of friendly experts at the Alexandria AT&T store and has been with AT&T for 2+ years and is proud to serve the Alexandria community providing the best in wireless and entertainment solutions. Christopher is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Christopher leads the team of friendly experts at the Alexandria AT&T store and has been with AT&T for 2+ years and is proud to serve the Alexandria community providing the best in wireless and entertainment solutions. Christopher is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Strong smell of marijuana, it’s your right to do as you wish but I don’t think AT&T wants that type of representation.
  • 1 out of 5full starempty starempty starempty starempty star
    Run don’t walk!
  • 5 out of 5full starfull starfull starfull starfull star
    I had a number of issues with my account. I meet with the Manager (Chris). The Manager seemed sincerely concerned and swiftly resolved all If my problems. His level of customer service is excellent.
    Response from AT&T
    Hi David. It was a pleasure meeting with you. I am pleased to know that we have resolved your issues. Your feedback and level of satisfaction with our service is our number 1 priority. Please don't hesitate to contact me directly in the future. Once again thank you and it was my pleasure servicing you.
  • 1 out of 5full starempty starempty starempty starempty star
    In the past year I've had two major incidents with this store. Basically mishandling of my account and making changes without my authorization. My wife was advised by a Store Rep to change our family service for the new Elite Unlimited and go with direct checking payment. The rep told her our bill would decrease. My daughter strictly went in for a new phone. My bill for family of four averages $280. AT&T just automatically withdrew $490 on the next billing cycle after the visit. The customer service rep at this store did NOT drop my original service and he added a new line that no-one is using which cost $100 per month. This was done without my authorization and the account is in my name and number. In my view this was taking advantage of my wife and young daughter. Not to mention theft by NOT dropping my original old line. I'm extremely upset. I've left messages at the store with no response. I've spoken with AT&T Customer Service and report this to the Loyalty Group. I've been a customer for over 15 years and have had great experience prior to this year. I'm considering cancelling by service and other options.
    Response from AT&T
    Hello David, This is not the experience we wanted you to have. We want to resolve your existing issue. Please come back to the store and ask for a manager.
  • 5 out of 5full starfull starfull starfull starfull star
    Fantastic service and a real pleasure to work with Laterica
    Response from AT&T
    Hello Loretta. We are pleased to know that Laterica was able to take care of you on your recent visit to our location. We appreciate and value your feedback, and look forward to servicing you and your family on the next visit to our location. Once again thank you.

More locations in the Alexandria area

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    2041 North Mall Drive
    Alexandria, LA 71301
    US
    phone
    Services
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    Map of 2041 North Mall Drive in Alexandria
  • AT&T Store Alexandria Alexandria

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    6503 Coliseum Blvd.
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    Alexandria, LA 71303
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    phone
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    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    5.87 mi to your search
    Map of 3113 Highway 28 East in Pineville

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