AT&T Store Baltimore White Marsh Mall
|Day of the Week||Hours|
|Monday||11:00 AM - 7:00 PM|
|Tuesday||11:00 AM - 7:00 PM|
|Wednesday||11:00 AM - 7:00 PM|
|Thursday||11:00 AM - 7:00 PM|
|Friday||11:00 AM - 7:00 PM|
|Saturday||11:00 AM - 7:00 PM|
|Sunday||12:00 PM - 6:00 PM|
🠢 Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
🠢 We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
🠢 We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
🠢 Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
Special offers and new phones for Baltimore
Save 10% on AirPodsMore magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.Ends 8/27/2020. Restrictions apply.
NEW SAMSUNG GALAXY NOTE20 ULTRA 5GLearn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
Prepaid Phone Plans
Unlimited Plus for $50/mo.Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Baltimore?50.00/mo.Plus taxes and fees with AutoPayAfter 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
AT&T PREPAID IPHONE SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Baltimore Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- July 14, 20201 out of 5Do not order from this store if you want curbside pick-up. When you place the order on ATT.com, it will give this option, but the store will not bring it out to you. You will be forced to walk through the mall into their store to get your order. It is not a touchless transaction, as they claim here on this website. Please choose a different ATT store if you want to avoid going inside.Response from AT&TJuly 24, 2020Hello Mike! I apologize for you not receiving the curbside experience that we offer. We do indeed offer curbside service and I am sorry if you were misinformed. We have reviewed the process with our employees to ensure that this will not occur again. For future reference after placing a pick up in store order online the mall has designated curbside pick-up zones and when you arrive you can just call us and we will bring it right out to you. I hope you give us another chance in the future to give you the touchless experience!
- March 2, 20205 out of 5I have my 11 pro max iPhone as well as 2 XS iPhones and once again George was there to talk me through it all ... since coming to AT&T from Verizon I have been getting awesome service as well as customer service that I needed to write another review. Thanks again George 🚨💯👍🏾
- February 28, 20205 out of 5Amanda Was cool 😎 & she was helpfulResponse from AT&TMarch 6, 2020Hey Dwayne! We are always happy to help. Come back in and see Amanda again soon!
- February 22, 20205 out of 5Great customer service with Amanda. She works magic fixing all our problems with all our devices.Response from AT&TFebruary 24, 2020Hello Joseph and Christina johnson. We are very happy to hear of the good experience you had with Amanda. We look forward to seeing you again!
- January 21, 20201 out of 5Is there a 0 star option? I had an appointment scheduled today at 7 pm. I arrived 20 mins early and sat for over 1.5 hours. Not one acknowledgement from staff, not one apology, nothing. Then when I was finally seen, I couldn't be helped because the customer service number they had to call to help me closed at 8pm, an hour after my appointment time. I have been a long time customer of ATT and have never been treated so rudely!!Response from AT&TFebruary 17, 2020Hello Henry W. Our number one goal is to provide you with an exceptional customer experience. We will work with our employees to ensure you are provided with the customer service you deserve.