AT&T Store Baltimore White Marsh Mall

Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
8200 Perry Hall Blvd
Ste 2495
Baltimore, MD 21236
US
We are located on the 2nd floor, next to JC Penney.
(410) 933-0761(410) 933-0761
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Baltimore's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.

Special offers and new phones for Baltimore

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Baltimore

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Baltimore?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Baltimore Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for an in store experience that will set you up with the best wireless and entertainment solution? Come to our White Marsh Mall location where an experience and knowledgeable staff will outfit you with all the best solutions! From making sure you are set up with the newest devices to ensuring you are getting the white glove entertainment experience with DIRECTV or AT&T TV NOW, we have you covered!
Where to Park
Park in the White Marsh Mall food court parking lot. Once you enter the mall take a left hand turn.
manager photo
Meet our manager
Longtime customers may recognize Jared as he has been an AT&T employee for 14 years. He was born and raised in Maryland and has a wealth of knowledge and experience within the mobile and entertainment world. When he’s not in the store, he spends time in the community. Come in and meet Jared and his staff so they can assist you with all your wireless and entertainment needs.
manager photo
Meet our manager
Longtime customers may recognize Jared as he has been an AT&T employee for 14 years. He was born and raised in Maryland and has a wealth of knowledge and experience within the mobile and entertainment world. When he’s not in the store, he spends time in the community. Come in and meet Jared and his staff so they can assist you with all your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Do not order from this store if you want curbside pick-up. When you place the order on ATT.com, it will give this option, but the store will not bring it out to you. You will be forced to walk through the mall into their store to get your order. It is not a touchless transaction, as they claim here on this website. Please choose a different ATT store if you want to avoid going inside.
    Response from AT&T
    Hello Mike! I apologize for you not receiving the curbside experience that we offer. We do indeed offer curbside service and I am sorry if you were misinformed. We have reviewed the process with our employees to ensure that this will not occur again. For future reference after placing a pick up in store order online the mall has designated curbside pick-up zones and when you arrive you can just call us and we will bring it right out to you. I hope you give us another chance in the future to give you the touchless experience!
  • 5 out of 5full starfull starfull starfull starfull star
    I have my 11 pro max iPhone as well as 2 XS iPhones and once again George was there to talk me through it all ... since coming to AT&T from Verizon I have been getting awesome service as well as customer service that I needed to write another review. Thanks again George 🚨💯👍🏾
  • 5 out of 5full starfull starfull starfull starfull star
    Amanda Was cool 😎 & she was helpful
    Response from AT&T
    Hey Dwayne! We are always happy to help. Come back in and see Amanda again soon!
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service with Amanda. She works magic fixing all our problems with all our devices.
    Response from AT&T
    Hello Joseph and Christina johnson. We are very happy to hear of the good experience you had with Amanda. We look forward to seeing you again!
  • 1 out of 5full starempty starempty starempty starempty star
    Is there a 0 star option? I had an appointment scheduled today at 7 pm. I arrived 20 mins early and sat for over 1.5 hours. Not one acknowledgement from staff, not one apology, nothing. Then when I was finally seen, I couldn't be helped because the customer service number they had to call to help me closed at 8pm, an hour after my appointment time. I have been a long time customer of ATT and have never been treated so rudely!!
    Response from AT&T
    Hello Henry W. Our number one goal is to provide you with an exceptional customer experience. We will work with our employees to ensure you are provided with the customer service you deserve.

More locations in the Baltimore area

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