AT&T Store Grand Rapids Beltline

In-store shopping
Curbside pickup
In-store pickup
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

2500 E Beltline Ave SE
Suite B
Grand Rapids, MI 49546
US
We are located on E Beltline Ave SE across from the Woodland Mall, next to Biggby Coffee.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Grand Rapids

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Grand Rapids

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Grand Rapids?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Grand Rapids Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Beltline AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Beltline AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is available directly in front of the store.
manager photo
Meet our manager
We are proud to serve the Grand Rapids community providing the best in wireless and entertainment solutions. Brent has been with the company for 8 years and is passionate about giving customers an extraordinary experience in store.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I’m very grateful for the above and beyond customer service that Troy, was able to provide my parents for both of their phones!

    Since I live in a different state sometimes it makes it hard to help on their phone when they can’t follow through on the steps given. Which was the reason for the AT&T trip for them.

    One of the phone issue was in regards to some technical issue come to find out wasn’t really an issue after it was explained by Troy 😅! The above and beyond is the help he provided on the second phone. He was able to do it in a very professional manner without making it a big deal. Afterwards even explained the steps he took to set it up so they knew how to do it in the future. I’m just on the phone listening while he’s helping them with it all.

    I couldn’t be more happier knowing they were in good hands. I want whoever is in charge to know that Troy, is a great rep and AT&T should be proud to have such an employee!
    Response from AT&T
    Hi! We are so happy to hear that Troy provided you and your parents with exceptional service. Thanks for letting us know how we are doing! We hope to be of service to you again soon.
  • full starfull starfull starfull starfull star5
    On March 2, 2021, I had to visit the store for the purpose of tech support. This was the first time I had to have assistance of this kind. Upon entering I recognized one employee only because he had assisted me curb side a couple of times when paying my monthly bill, which is a quick transaction so I never knew his name. I asked if he could help me and he readily offered assistance. His name is Kuldin. Lucky for me, after much determination on Kuldin's part my hour long problem was resolved. He troubleshooted until he discovered the glitch. He's so thoughtful, kind, polite beyond, considerate, and absolutely represents exactly what exempliary customer service is.
    I am sincere in saying if you have a need and want to experience the "Best in Customer Service", Kuldin is that model. AT&T, you have a winner beyond in him, and I hope you congratulate him accordingly!
    Response from AT&T
    Hello Benita! Our number one goal is to provide you with an exceptional customer experience and I am glad that Kuldin was able to provide that to you. We are always here to help. Our goal is to continue to provide a great experience each time you come into the store. Hope to see you again!
  • full starfull starfull starfull starfull star5
    I went in the store Oct. 17th to upgrade my husbands phone as a birthday gift. I was approached by Kuldin who was exceptionally helpful and very knowledgeable with the products. Unfortunately, I couldn't make up my mind and decided to come back with my husband. I returned later and unfortunately Kuldin was on break, and this is where my experience changed. We were greeted by Alyessa who proceeded to help us. She wasn't very forthcoming with ideas about other products or enthusiastic about help us. She would look things up on her phone and leave us sitting, several times while she went in the back room and "ran some numbers." On one occasion she said "she had to go get a drink of water" and left us sitting again. We purchased a tablet and phone she didn't go over any features on the products and preceeded to tell us if we needed anything to call technical support. My tablet was placed back in the bag, not in the box for protection but just loose in the bag. She told us have a nice evening and went to the back room returning within minutes with her coat and purse leaving. We were shocked and unsatisfied. We sat there 10 minutes waiting for one of the other consultants to finish with other customers for some assistance. Troy approached us and was a God sent he was so helpful and took care of all our issues, thanks Troy. I would HIGHLY recommend Troy or Kuldin they represent AT&T good customer service well.
    Response from AT&T
    Hello Marjorie G. Thank you for reaching out. We will work with all of our employees to ensure you are provided with the great experience you deserve.
  • full starfull starfull starfull starfull star5
    Great customer service. The associate (Troy) was very helpful, polite, knowledgeable and answered all of my questions. He got me an amazing phone and got it all set up for me. I could tell he was going above and beyond to help me out. I would recommend this store and service to anyone. Very happy.
    Response from AT&T
    Shannon,

    Thank you for taking the time to review your experience with Troy and our store. We greatly appreciate your response and I am glad to hear your experience justified a 5 star review. If you ever need anything in the future please do not hesitate to stop in. We look forward to seeing you soon!
  • full starempty starempty starempty starempty star1
    I went to the store to have the service and contacts switched to a new iPhone. ATT said they no longer help customers with this and sent me home to figure it out. Multiple attempts and hours later I still have no contacts. Surprised ATT would not help. The agent said if I could not get it to work I could always go to the apple store. LOL. In 4 days when I get back in town I will give it a shot. Thank you ATT.
    Response from AT&T
    Hi David, I am really sorry about the experience you had and would love the opportunity to rectify it. We do help with this and when you have time, please feel free to stop back in and ask for either manager. Again, I am so sorry about this and hope we have the opportunity to rectify it.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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