AT&T Store Grosse Pointe Woods Grosse Pointe

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 19387 Mack Ave in Grosse Pointe Woods
Get directions to AT&T Store at 19387 Mack Ave Grosse Pointe Woods, MI
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
19387 Mack Ave
Grosse Pointe Woods, MI 48236
US

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About the Grosse Pointe Woods Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Grosse Pointe Store location has got you covered. We’re your one-stop shop in Grosse Pointe Woods, MI. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Grosse Pointe Woods, MI store located at 19387 Mack Ave! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Grosse Pointe Store location has got you covered. We’re your one-stop shop in Grosse Pointe Woods, MI. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Grosse Pointe Woods, MI store located at 19387 Mack Ave! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Assistant Manager Tyler Fields became annoyed when I decided to return a phone rather than incur a $50 charge to exchange it. He refused to accept the return and insisted that it must be returned to a corporate store, even though the phone was purchased at his store.

    Both the nearby corporate store and corporate customer service confirmed that the phone must be returned to the store from which it was purchased. Mr. Fields again refused to accept the return.

    I suggested that we get corporate customer service on the phone to settle the matter. Mr. Fields claimed not to have a phone number for AT&T corporate customer service.

    Further, Mr. Fields said that he was not obligated to resolve AT&T customer service issues because he worked for MMS Group, not AT&T.

    I pointed out that he worked in an AT&T store but he said that it wasn't his problem. He said, "It looks like it's your problem, doesn't it?"

    Then he said that I brought this all on myself because I chose to return the phone instead of exchanging it.

    God forbid that a customer should want to return a phone at this store! Mr. Fields will exact his revenge when customers fail to make the transactions that Mr. Fields wants them to make.
  • full starempty starempty starempty starempty star1
    I would highly recommend you choose a different AT&T store location, their customer service was very poor. As stated by one of their sales reps, he was going throw the returned AT&T phone in the dumpster.
  • full starempty starempty starempty starempty star1
    Terrible customer service. My son purchased a phone case and tried to return it two days later. The store manager stated that he needed a receipt to make the return, even though, he was in the store and remembered my son purchasing the phone case. Also told me that since we were using a competing carrier, he wasn't really willing to make an exception. I can't believe that he actually said that. Good luck to this ATT authorized store with this guy in charge. To top it off, he suggested that we try to return the case at an ATT corporate store, because they are more lenient. Unacceptable!
  • full starfull starfull starfull starfull star5
    I was very impressed with Tyler’s knowledge, respect and patience he had for me as a customer. He went above and beyond the call of duty! I decided to switch over to Att because of him!
    Response from AT&T
    Thank you so much for your feedback! Please let us know if there is anything else we can do for you.
  • full starempty starempty starempty starempty star1
    DO NOT GO HERE. Purchased an iPhone and then it broke a hour after getting home. The manager refused to return the phone even though corporate ATT states 14 day return. Manager took mask off to yell at me. Completely unprofessional and unhelpful. Kept telling me to call Apple even though everyone I talked to with ATT said it’s the stores responsibility. Do not use this authorized retailer! Please go to the corporate store at 9 and gratiot, they were a lot more helpful.

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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