AT&T Store Grand Rapids Grand Rapids

In-store shopping
Curbside pickup
In-store pickup
Map of 1920 S Pokegama Avenue in Grand Rapids
Get directions to AT&T Store at 1920 S Pokegama Avenue Grand Rapids, MN
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Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

1920 S Pokegama Avenue
Grand Rapids, MN 55744
US
We are located on S Pokegama Ave, next to Dairy Queen.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Grand Rapids

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Grand Rapids

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Grand Rapids?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Grand Rapids Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Grand Rapids AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Grand Rapids AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Chad leads the team of friendly experts at the Grand Rapids AT&T store and has been with AT&T for 8+ years and is proud to serve the Grand Rapids community providing the best in wireless and entertainment solutions. Chad is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Horrible customer service - visited this store this morning to upgrade to a new phone and was there for approx. 5 minutes without even being greeted or acknowledged by any of the staff. And then when a staff member became available he decided to take a phone call instead of helping me - a customer who was actually in the store. Will never return to this location.
    Response from AT&T
    Hello Brent. This is not the experience we wanted you to have. We apologize you experienced a long wait time. We will work with our employees to ensure you are provided with the great experience you deserve. If it is convenient for you, we have an online appointment scheduler that should help minimize your wait time in the future. If you have any other concerns, please stop back into the store and ask to speak to the manager.
  • full starempty starempty starempty starempty star1
    Management specifically Chad is a poor example of what Management should be. He's rude, inexperienced & shouldn't be in a position where he is working with the public.
    Response from AT&T
    We would like to look into this further for you. Please send us a Direct Message on our Twitter or Facebook, or visit www.att.com/contactus. Thank you.
  • full starfull starfull starfull starfull star5
    Lana is spectacular!!! It took 6 months and many techs on the phone and sales people in several different AT&T stores to finally find Lana, who fixed my cellular problem on my Apple Watch!!! Thank you Lana!!
    Response from AT&T
    Hi Kim, Our number one goal is to provide you with an exceptional customer experience. I apologize that this took so long to fix. I am very happy to hear that Lana was able to help you out.
  • full starfull starfull starfull starfull star5
    Had problems with the phone and tablet since I switched to ATT. Stephanie helped me for over and hour and a half. She wouldn't give up! She worked with the techs at ATT and did get my problems fixed. She is an excellent rep! Give her a raise!!
    Response from AT&T
    Hello Edward D Your experience in our store matters to us. I am very happy to hear that Stephanie took great care of you. We hope to see you again.
  • full starempty starempty starempty starempty star1
    0 out of 5 stars!
    I received terrible service today at AT&T store in Grand Rapids MN- waited for 90 minutes and watched other customers come in and get waited on. Zach is the worst manager I have ever encountered. He was rude and spoke down to me & my child. Wouldn't even plug in the phone we were having issues with to help us. We are switching carriers because of it. Too bad - have been an AT&T customer for over 20 years.
    Response from AT&T
    Hello Jess T We want to help everyone in a timely manner and apologize that this was not the case. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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