AT&T Store Brooklyn Gateway Center

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 494 Gateway Drive in Brooklyn
Get directions to AT&T Store at 494 Gateway Drive Brooklyn, NY
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Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

494 Gateway Drive
Unit 14
Brooklyn, NY 11239
US
The store is located on the same side of the mall as Applebee's and Shop Rite.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Brooklyn

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Brooklyn Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Gateway Center AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Gateway Center AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Mari leads the team of friendly experts at the Gateway Center AT&T store and has been with AT&T for 4+ years and is proud to serve the Brooklyn community providing the best in wireless and entertainment solutions. Mari is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Disgusting, deceptive, inconsistent and does not take accountability for their actions which negatively effect Customers directly. In March I spoke with Debra Harper, I told her multiple times that I wanted to cancel my service due to lost business as a result of the extremely poor service I received from at&t in multiple states on business trips. She stated that all I had to do was pay the present bill and pay off the phone so I can have it unlocked that way I can go to another carrier. She said she canceled the service after I paid everything and that I was good to go. A few months later AT&T put on my credit that I owe them $200 for an additional month of service. When I called this location for their help the manager by the name of Ray apologized but persistently stated that they can’t do anything about it not even calling corporate and try to rectify the errors Debra promoted. AT&T is by far the worse cellular service and customer service I’ve ever encountered in my life. Do yourself a favor and go somewhere else.
    Response from AT&T
    Hi Kashmere F. This is not the experience we wanted you to have. We apologize and want to correct this! We will work with our employees to ensure you are provided with the great experience you deserve. Please come back to the store and ask to see a manager.
  • full starempty starempty starempty starempty star1
    the customer service is horrible it damage the name of a good cell provider. because of this bad really bad service i need to take my bussniess elsewhere 4 years good bye at&t
    Response from AT&T
    Hi w.norales-brooks. This is not the experience we wanted you to have. Our goal is to provide a better experience in the future. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starempty starempty starempty starempty star1
    Honestly one of the worst wireless store experiences I’ve ever had, on multiple occasions. They sold me a faulty IPhone 11 Pro and refused to exchange it within the sales window. In addition, to not replacing my glass screen cover for free when it was agreed upon in my upgrade agreement. Long wait times, lazy and incompetent customer service. Should just close the whole store, out of the way and less than mediocre service.
  • full starfull starfull starfull starempty star4
    great customer service by rep jordan helping my son resolve his issues
    Response from AT&T
    Hello Kecia J. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starempty starempty starempty starempty star1
    They're horrible at answering the phone. 2nd day trying to call to pick up my order still no answer maybe the phone has COVID19
    Response from AT&T
    Hello Dee M We're sorry that your phone call went unanswered. Thank you for bringing this to our attention. We'll address this asap and hoping to help you in the future.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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