AT&T Store Jackson Heights Jackson Heights

The staff is amazing was very helpful and professional to find what I needed.

I’ve been an AT&T customer for several years now, and I have jumped through 3 different phone companies, but I must say this is the “best service and store location yet.” I stopped by this store during a very busy Christmas time, and my experience was outstanding! From the minute I walked in, I knew I was comfortable enough to make a large investment purchase. The place is tidy, well kept, super clean (during these harsh Covid times), and very accommodating for a busy street and neighborhood location. The staff were warm, and greeted me right away. They gave me enough space to take my time and look around. And they occasionally checked up on me in the “nick of time” to answer any questions. When I was ready, they gave me very good approximate intervals as to when a service representative was available to help me (which became just a few minutes despite their heavy customer presence). Even in some of my hesitations, the staff were very understanding, and patient. I never felt “rushed, or uneasy” with doing my research, and calculating the numbers. I truly walked out of the store with exactly what I needed, to include a much needed upgrade to the latest phone, which was years in the making for me. And I mean years because I wanted good returns on my previous cellphone investment. Additionally, that manager guy - Anthony - was very compromising and understanding. He worked zealously to address my every need. Even when I needed a moment to “think and blank out” in relaxation, they even had the Wonder Woman movie on display to help me ease up with my purchase. Buying such an expensive phone today has never been so smooth, and entrusting to get my money’s worth. Because of stores like this one, and people like him, I will stay a true loyal AT&T customer for a while. Thank you AT&T, and thank you Anthony!

The managers and staff at this location really know about customer service. They made sure to take the time to review the account and give us value based on our needs. One of them heard me talk about the show Friends in relation to our new HBO Max subscription and gave us a bag—a true example of good listeners. Definitely recommend this store.

Exelente

Great Manager!