AT&T Store Troy Brunswick Plaza Shopping Center
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 7:00 PM |
Tuesday | 10:00 AM - 7:00 PM |
Wednesday | 10:00 AM - 7:00 PM |
Thursday | 10:00 AM - 7:00 PM |
Friday | 10:00 AM - 7:00 PM |
Saturday | 10:00 AM - 7:00 PM |
Sunday | Closed |
You can schedule an appointment at this store and visit on your schedule.
We want you to join our team! Click here to see our current openings in Troy and apply now.
Special Offers and deals in Troy

Apple IOS
iPhone 13Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone
Samsung Galaxy Z Fold4Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone
Google Pixel 6aLearn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

BACK TO SCHOOL DEALS
Save 20% with code: B2S20Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

WIRELESS
Connect your team with the latest devicesGet our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET
Work seamlessly with reliable, fast speedsGain a competitive edge with our fastest business internet.

BUNDLES
Get more when you bundleExplore plans with AT&T Business Fiber® and AT&T Phone for Business.

Apple IOS
iPhone 13Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone
Samsung Galaxy Z Fold4Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone
Google Pixel 6aLearn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

BACK TO SCHOOL DEALS
Save 20% with code: B2S20Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

WIRELESS
Connect your team with the latest devicesGet our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET
Work seamlessly with reliable, fast speedsGain a competitive edge with our fastest business internet.

BUNDLES
Get more when you bundleExplore plans with AT&T Business Fiber® and AT&T Phone for Business.
About the Troy Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
What our customers are saying
- June 14, 2021
5
Customer service was generous and amiable - as she juggled two other customers! (I'm sorry I didn't catch her name) - January 27, 2021
1
This is the worst customer service I have ever experienced, and that’s saying something. All 3 employees were more worried about watching House on TV rather than actually help. I was told at first that the SIM cards were messed up on both tablets, he set them on the counter and said “you need to go back to the store that did it to get the right SIM card” when I asked why they couldn’t do it he said “I’ll have to charge you for the SIM card” when I said fine charge me then. I was told that a mistake was made on my account at another store and that “I didn’t create the problem, you need to go back to the other store so they can fix it.” When I asked for clarification he continued with his back to me watching House. By the time I left there I was just shy of irate. I will NEVER EVER go back to this store. I will drive the extra 15 minutes to Crossgates Mall, the employees there are super friendly and helpful. They aren’t rude and you don’t feel like they have something better to do. Tried to leave zero stars but that isn’t allowed so I guess it’s a 1 star - August 7, 2020
1
Terrible!Terrible!!Terrible customer service!! Just came from this location and I never had a problem in the past. However, this evening, an incompetent rep by the name of Trevor decided that he would change the company’s policy by locking the doors 15 mins early and having the nerve to chill on his phone. After politely knocking on the door, he answered and the first think out of his mouth is, “I need to leave in 10 mins, do you have a quick question?” I responded that’ “I am here to purchase a $1000 phone and if you can’t help me, I will take your district managers contact info. He provided me with his managers info and I am on hold currently with AT&T as we speak, waiting as they researcher his district managers number. I have been with At&t for 15 years plus. Thank you Trevor!! You have a bright future in retail ahead of you and I will now take my business to Verizon and ensure that you are held accountable for being an idiot!! - February 29, 2020
5
We came to the store at 6:30pm on a Saturday and Manny was working with other clients finishing their phone transfer. He was overly kind ensuring that he would help us when the other client was taken care of. He went above and beyond to ensure that our new line could be added staying late in order to help us out and am overly excited to have our line added to AT&T! Thanks again for the wonderful service! - March 15, 2019
5
Always have a great experience in there. The guys are super helpful. This particular time the one gentleman helped my husband and I upgrade our phones and was patient making sure everything transferred over properly. The employee is always so happy when we go in there and it makes it a great experience.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Troy area
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