AT&T Store Huntersville Northcross Village

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 9932 Knockando Lane in Huntersville
Get directions to AT&T Store at 9932 Knockando Lane Huntersville, NC
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

9932 Knockando Lane
Suite 120
Huntersville, NC 28078
US
We are located at the intersection of Sam Furr Road and Kaufinger Street.

Special offers and new phones for Huntersville

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About the Huntersville Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Northcross AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Northcross AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Hopefully you will be able to find a spot right in front but if that doesn't happen we have plenty of spots around the store and along the sidewalk.
manager photo
Meet our manager
Thierry leads the team of friendly experts at the Northcross AT&T store and has been with AT&T for 3+ years and is proud to serve the Huntersville community providing the best in wireless and entertainment solutions. Thierry is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Horrible customer service! Upgraded 5 phones, upgraded plan and purchased accessories on Sunday 3/13. When returning erased phones for trade in receipt, was humiliated by the “new” manager. Store employee gave incorrect information resulting in a 350 dollar loss to my account. This, despite assuring me several times that my bill would not reflect this. David Oliver, store manager, did nothing to help resolve my issue- the at &t way- fair and efficient according to the company website- told me he had no time or way to help and to call someone else. After threatening me. I am a public school employee who was calm and rational despite his condescending demeanor. Employees need better training on promotions and manager needs to be removed for lack of front facing customer service skills. Would not recommend this store in future.
  • full starfull starfull starfull starempty star4
    Thank you Tia! After four calls to At+T to activate the SIM card in a new device, and being dropped from each call when being transferred, we went to the Henderson store. Tia listened to our frustration and resolved the issue within a reasonable amount of time.
    Response from AT&T
    Greetings Nate! We're glad to hear you had such a great experience. We look forward to serving you again.
  • full starfull starfull starfull starfull star5
    Excellent customer service from Shea! She was so helpful, patient, friendly and KIND. Before wiping my damaged phone clean, she made certain that all my information transferred to my new phone. Most importantly she checked to be sure that a beloved voicemail from my father(who passed away) was on the new phone so I would still be able to hear his voice. She was wonderful and I am so grateful for her help! Ty and Theo are great as well! Excellent experience overall!
    Response from AT&T
    Hi! Your experience in our store matters to us. Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Shay was awesome and helped us out tremendously!!
  • full starempty starempty starempty starempty star1
    I have been very happy with AT&T for many years and have defended you to those who complained about customer service. This morning though I went by the Huntersville NC store to have a tech guide me through removing the SIM card and deleting data as I didn’t want to make a mistake.
    Theodore was very dismissive and made me feel like a dumb @$$ which I already did because the problem I had been experiencing Needs to work on his customer service skills!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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