AT&T Store Columbus Olentangy River Road

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Curbside pickup
In-store pickup
Personal delivery
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

1555 Olentangy River Road
Columbus, OH 43212
US
We are located on the corner of Olentangy Road and King Ave, just south of Lennox Center.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Columbus

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Columbus

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Columbus?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Columbus Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Olentangy River Road AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Olentangy River Road AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Ginna leads the team of friendly experts at the Olentangy River Road AT&T store and has been with AT&T for 12+ years and is proud to serve the Columbus community providing the best in wireless and entertainment solutions. Katelyn is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Only one word to describe my experience. OUTSTANDING. There was no wait for my appointment time and Lexi was tremendous. She is patient, courteous, and very knowledgeable. She transferred all of the data from my old phone to the new one in spite of several difficulties associated with my phone. She has a pleasing personality and was truly interested in providing great customer service. I am very satisfied with the entire experience.
    Response from AT&T
    Hello Scott W! We are sooo happy to hear you had an OUTSTANDING experience in our store. We truly appreciate you and all of our customers! Come again soon!
  • full starempty starempty starempty starempty star1
    Waited over 3 1/2 hours when I was quoted 30 mins after an hour of already waiting. Aaron was the least helpful, ended up settling with a phone I didn’t want so I could simply leave because the service was that bad. Ended up having to call the police for a theft because the “manager” with the blonde bob cut and horrible attitude was hiding in her office with my old phone. Will never go again, this place should get shut down.
    Response from AT&T
    Hello Lilly M Your experience in our store matters to us. Thank you for bringing this to our attention.
  • full starempty starempty starempty starempty star1
    Poor customer service. Arrived today for 6pm appt. Was told I would have wait in my truck behind walk ins? What was the purpose of the appt? Currently waiting 45 mins plus for 6pm appointment. Its 650pm
    Response from AT&T
    Hello Myron Madison We apologize you experienced a long wait time. We hope to serve you in a more timely manner on your next visit.
  • full starempty starempty starempty starempty star1
    As a customer with AT&T for over 20 years, they cause quite a disservice with inventory issues and not being able to accept a full payment for a device that is not in stock.
    Response from AT&T
    Hi Aaron Z. This is not the experience we wanted you to have. Thank you for bringing this to our attention.
  • full starfull starfull starfull starfull star5
    Hands down, I had one of the best customer service experiences today at this store! I had to replace my phone and the employees were very quick to help me find the best deal. Kate, Christian, and Martin were extremely friendly and very knowledgeable. I had a great time chatting with them while my new phone was being set up. I appreciated them taking the time to talk with me and keep me entertained. When I got home I decided I wanted to make a change to my plan so I called the store and Kate answered and was happy make the switch for me. It was done in a matter of minutes. I am very impressed with the service I received today. I will definitely recommend people to the Olentangy AT&T store!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Columbus area

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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