AT&T Store Lancaster River Valley Mall

In-store shopping
Curbside pickup
In-store pickup
View:
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

1351 River Valley Blvd
Lancaster, OH 43130
US
We are located on River Valley Blvd, just off of Memorial Drive, across from Target.

Special offers and new phones for Lancaster

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

    SMARTPHONE

    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

    Smartphone

    Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.
  • New iPhone
    Apple iPhone SE 3rd gen (2022)

    SMARTPHONE

    Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.
  • SMARTPHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Shop AT&T for the best Apple Watch deals and offers.
  • AT&T PREPAID
    AT&T PREPAID SIM

    AT&T PREPAID

    Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.

About the Lancaster Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Lancaster Ohio AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Lancaster Ohio AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have plenty of parking right out front!
manager photo
Meet our manager
Tyler leads the Lancaster store with his professional and knowledgeable sales representatives. Tyler has been with AT&T for 7+ years and loves providing customers with a world class experience with their wireless and entertainment services. Come see Tyler and the team today!

What our customers are saying

  • full starempty starempty starempty starempty star1
    Gave one star because it won't let me give zero. We were lied to when we got wireless internet, We were told it would slow down after our allotted data limit, but it completely shuts down. WE ARE NOT HAPPY CAMPERS!!!!!
    Response from AT&T
    Hello Merrick, Serving our customers with the best service possible is something we strive for every day. Our goal is to provide a better experience in the future.
  • full starempty starempty starempty starempty star1
    Was just there to simply pick up a charger that I ordered and paid for online. They couldn’t find order or my payment even tho I had an email saying it was ready for pick up. The worker said I wasn’t charged so I bought again. Checked my bank acct and I was charged!! And we tried to buy screen protector while there. Since our mobile service is not with AT & T (but our internet is) they would not take the 2 seconds to put on a phone. No where does it say this store and services are for Present customers!!! Worse customer service ever. The guy was extremely rude and mouthy the entire time. Probably dropping all AT & T services we currently have and just signed up for at new home.
    Response from AT&T
    Hello Jill M Your experience in our store matters to us. We sincerely appreciate you and all our customers! We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starempty starempty starempty starempty star1
    I have bought every iPhone that I’ve ever owned at this store. And by all of my iPhone cables there. But the last time I went there last week. They had a new associate working. He bragged and he had worked for AT&T since he was 18. He was the rudest guy I ever met. He wouldn’t do anything to help me with my situation of changing out a cable that had went bad. Was very rude I was very disappointed and guess what, I will never go back to that store again. I will find another AT&T store in Lancaster to help me. They have just lost my business. There is no excuse for being rude. And I told him that when I left the store. He didn’t seem to care.
    Response from AT&T
    Hi Hurst. Thank you for reaching out. Your experience in our store matters to us. We sincerely appreciate you and all our customers! We will work with our employees to ensure you are provided with the great experience you deserve. Thank you for bringing this to our attention. Hope to see you again!
  • full starfull starfull starfull starfull star5
    My daughter and I went into the store and had the pleasure of working with Ben and James. They teamed up to get my phone issue resolved and when I decided to upgrade, they presented all of the options they believed would be most helpful and the best fit for me. I decided to upgrade my daughter’s phone as well, since I was already in the store and working with nice guys. They were very patient and a joy to work with. I appreciate their patience, kindness and professionalism! Thank you James and Ben!
    Response from AT&T
    Hi! Thank you for visiting our store, we hope to serve you again soon!
  • full starempty starempty starempty starempty star1
    I had one rude experience recently where staff was unable/unwilling to set up my phone during a trade in, and pushed me out of the store saying I have to go to Apple Store if I have questions. No accommodation, education, instructions or empathy for my situation with an important business phone.
    Response from AT&T
    Hello Concerned Customer We want all of our customers to be given exceptional service every visit. Your experience in our store matters to us, and we'll work to make sure the next experience is better.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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