AT&T Store Rocky River Westgate Shopping Ctr

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
20669 Center Ridge Road
Rocky River, OH 44116
US
Near the Starbucks(R).
(440) 356-0287(440) 356-0287
Your device, your way, on your schedule
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4.3 out of 5.0full starfull starfull starfull starhalf star
(45 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
LG G8X ThinQ
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AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
Check everyone off your list
Shop early and get ahead of the season with our holiday gift guide.
Get our lowest price ever on fiber-fast internet
For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Featured Products

  • Google Pixel 4XL

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  • iPhone 11 Pro

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Galaxy Note10+

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Rocky River Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the latest and greatest smartphone? Our Westgate Shopping Center location can help you with that! We’re your one-stop shop in Rocky River, OH. We also have tablets, wearables, and gadgets galore. We offer in-store activation and we’ll help you set everything up in no time. Need a great gift? Let our experts help you find the perfect present. What’s your favorite show? Sports, movies, series? We can customize our DIRECTV® and AT&T TV NOW packages to deliver the shows you love. Ready to shop? Stop by our store at 20669 Center Ridge Road! We’d love to help you get the best AT&T has to offer.
manager photo
Meet our manager
Hi Rocky River neighbors! Our Area Manager, Megan, is passionate about being an important part of the local community. Megan has 11 years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!
manager photo
Meet our manager
Hi Rocky River neighbors! Our Area Manager, Megan, is passionate about being an important part of the local community. Megan has 11 years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

4.3 out of 5.0full starfull starfull starfull starhalf star
(45 Reviews)
  • 1 out of 5full starempty starempty starempty starempty star
    Have been an AT&T customer for over twenty years and often used this store during this time. Scheduled an appointment to upgrade my iPhone. I arrived promptly to find all customer reps helping customers. Waited 25 minutes with not one of the staff acknowledging my presence despite being the only other customer in the store and my name and appointment time being prominently displayed. I finally left when it was apparent I would not have sufficient time to upgrade my phone. Very poor customer service.
  • 3 out of 5full starfull starfull starempty starempty star
    Waited an hour-plus for a plan change....did not receive a PIN to use to change to autopay...should have gotten it that day.....dread going back up and waiting just to get a four-digit PIN...the plan change went very smoothly, tho..
  • 4 out of 5full starfull starfull starfull starempty star
    Problems cancelling mobile phone not in use for 2 years after many attemps to cancel
  • 5 out of 5full starfull starfull starfull starfull star
    The store opened up promptly, and I was taken care of promptly. All my questions were answered. The young man walked me to the door.
  • 1 out of 5full starempty starempty starempty starempty star
    For the first time in the 25 years I have been with AT&T, I have received poor customer service. I requested an unlock code for my phone. I received the code and instructions detailing how to enter the code and unlock the phone. The instructions were flawed and there wasn't any way to enter the code into my phone.I went to this AT&T store for assistance. A gentleman working there did try to assist me but he couldn't unlock the phone either. While he was attempting to assist me, he lost my sim card. When he went into the back to make a new sim card, the manager followed him. When he came back out, suddenly he could no longer assist me. He told me to contact the phone manufacturer. (I did and they told me only AT&T could help me).Frustrated, I went to a "tech site". After searching for quite some time, I found the correct instructions. I followed THOSE instructions and my phone is now unlocked.

More locations in the Rocky River area

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