AT&T Store Toledo Franklin Park Mall

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
5001 Monroe Street
Suite 1555
Toledo, OH 43623
US
(419) 956-4777(419) 956-4777
4.1 out of 5.0full starfull starfull starfull starempty star
(15 Reviews)
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Featured Products

  • iPhone 11

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  • iPhone 11 Pro

    Learn how to get the iPhone 11 or iPhone 11 Pro on us with up to $1,000 in savings ($700 bill credit & $300 reward card) when you buy an eligible smartphone.
  • Galaxy Note10+

    Buy online now and learn how to save up to $750 on another Note10 or 10+. Plus, get a $300 reward card when you order online from AT&T.

Shop and delivery your way

  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Toledo Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Franklin Park Mall Store location has got you covered. We’re your one-stop shop in Toledo, OH. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Toledo, OH store located at 5001 Monroe Street! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

4.1 out of 5.0full starfull starfull starfull starempty star
(15 Reviews)
  • 5 out of 5full starfull starfull starfull starfull star
    The experience I had at the Franklin Park Mall AT&T store was EXCEPTIONAL!! Andrew and Michael were amazing, patient, very informative so refreshing to come across these kind gentlemen. I wish every experience was more like this Thank you very much Andrew and Michael for making my experience so easy and fun.
  • 1 out of 5full starempty starempty starempty starempty star
    When I first got service with AT& T I went to this store and the store manager was amazing!! The other employee he was wonderful they were by far the best customer service that I've ever had!! they even went as far as to call me a couple days later to see if I had any questions. when I say they were amazing and went above and beyond I mean they were amazing and went above and beyond!!!;That was 6 months ago fast forward to today!! I had the worst customer service that I've ever experienced in that store. There were three young kids sitting at the tables when I walked in the one girl came up she looked at my phone for like 2 seconds and said she had no idea what was wrong with it and why it wasn't getting updates and it wouldn't charge. Okay so what can we do about it because it was chipped in the corner I knew I would have to do an insurance claim! she said yes I could do an insurance claim. I said how much is the insurance claim she looked at me and said I have no idea! I said okay well can you look up my account in the computer? she said I could but that's something you can do at home!!! You'll get the same information at home!? okay but I was going to do it in the store while I was here.....well you can just go home and look and come back!!!!! Uuummm ya no won't be doing that. I won't set foot back in that store unless I see different people working in tgere.
  • 5 out of 5full starfull starfull starfull starfull star
    The employees were very professional and patient. And it wasn’t a long wait.
  • 5 out of 5full starfull starfull starfull starfull star
    The manager waited on us and he was very friendly and knowledgeable and made sure we was happy with are new phones before we left.I would do business with them again
  • 5 out of 5full starfull starfull starfull starfull star
    Well the rep (dont know his name) was very helpful, actually someone came in the store and was shoplifting as he was waiting on me.He multi-tasked waited in me and kept an eye on them and called them out when they tried to steal a phone case, while all the time never missing a beat servicing my needs.Shout out to this employee at the Franklin Park store. And by the way I was in the store ordering a series 4 watch...My name is Deborah Wilson and service was excellent

More locations in the Toledo area

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