AT&T Store Pryor South Mill Street

I have received good help at this location in the past. Today about 2:30 PM I stopped in for help with a change that I was supposed to have received. I had a text from ATT informing me that my plan would be changed on my Oct bill. It did not happen so I tried to solve it by phone but wasn't able. I was in Pryor & stopped in to see if they could help. There was only one young woman there helping another elderly lady who apparently just payed her bill with cash. She wanted a receipt. The clerk told her she didn't have any & couldn't print anything because they were waiting on ink for the printer. The lady asked if she could come in tomorrow & get a receipt. The clerk said she didn't know if the ink would be in by then but that it was in the system. I showed her a text message from ATT (8/30/2019) stating my plan would change in Oct 2019 resulting in double my data with a $5/month increase. She said she had seen a similar notice sent to another customer. I told her I had tried to get it resolved by phone but could not, could she help me & she said no. Thro it all she seemed totally uninterested in my situation. I had also wanted to see if she could help me with my double data usage the previous month but because of her attitude in dealing with me and the previous customer I just left.

Friendly staff greeted us warmly tho they were busy with other customers. (Didn't make feel like I was intruding like some stores do.) Helped me solve my problem quickly.

The store is very well organized and clean and friendly staff.

The young woman who helped us was very knowledgable and helpful. She was fast and efficient and it did not take long to accomplish what we came for.