AT&T Store Harrisburg Jonestown Road

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Map of 4920 Jonestown Road in Harrisburg
Get directions to AT&T Store at 4920 Jonestown Road Harrisburg, PA
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

4920 Jonestown Road
Harrisburg, PA 17109
US
Located next to the M&T Bank and across the street from Pep Boys.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Harrisburg

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Harrisburg

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Harrisburg?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Harrisburg Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Irwin AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Irwin AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!

What our customers are saying

  • full starempty starempty starempty starempty star1
    Att has turned into a place of if ya dont want TV service you aint worth a damn! Declined the initial offer for tv...just wanted to upgrade my phone....it seems an upgrade is like buying a car...5-10 minutes into going to get my phone...the rep finally returned to me...with a so called better offer for tv service....but no phone....i assume the management is under the assumption that im a friggin idiot...i walked out and will dump this company. Great job att.
    Response from AT&T
    Hi! This is not the experience we wanted you to have. Our goal is to provide a better experience in the future.
  • full starfull starfull starfull starfull star5
    THE BEST CUSTOMER SERVICE!

    I went to this location because I had a terrible experience earlier the same day at the Mae St, Hummelstown store.

    Kevin, the associate who helped me, was beyond wonderful to work with. He upgraded 2 lines, traded 2 phones, and had us fully functional within 30 minutes. And this was not even a rushed interaction. He provided some wonderful insight and delivered a perfect customer service experience. Go to this location for your ATT needs!
    Response from AT&T
    Hi Katie,

    We are so happy that you had an amazing experience at our store! We want to make sure this is the same level of customer service at every location! Thank you for your feedback!
  • full starfull starfull starfull starfull star5
    Great customer service, great experience thank you.
    Response from AT&T
    Hello Mark,

    Our number one goal is to provide you with an exceptional customer experience. Thank you for visiting the store.
  • full starfull starfull starfull starfull star5
    Best store in the Harrisburg Area!!

    I visited the Jonestown Road store for assistance with my cell phone. I was greeted right away. The representative was friendly and knowledgeable. The representative fix my phone which I really appreciate. I was really impressed by the way the representatives followed social distance guidelines! When it’s time for me to get a new device I will be returning to this location.
    Response from AT&T
    Hi!

    Thank you for visiting the store. We work very hard to follow COVID guidelines to ensure customers have a safe and pleasant shopping experience. We look forward to working with you in the future.
  • full starempty starempty starempty starempty star1
    Not customer friendly I went to the AT&T store on Jonestown Road Harrisburg to return a tv box that I was told by three people to return to the store I was on a 14 day trial period...When I tried to return the box they said we do t take boxes back you bought the box which I was never told I said I don’t want it I had no use for it since we were not getting the tv service it was a waste.. The employee came over to give are change with a bag I was paying my wireless bill. I have been a loyal customer with AT&T for over 10 years I told the employee again I don’t want the box when another employee came over grabbed the bag with the box and threw it in the recycling box he was real nasty about it not a friendly employee.. I called the main office to report him and was told that I was to send it threw Fedex or UPS I was never told that at all I would of had to.pay to send it back which I don’t think that’s right.. There tv streaming is not very good I also read reviews and the reviews state the bill goes up dramatically it would be around the same price I paying now for my cable and internet..I would be saving $100.00 only for a year..They don’t have the channels that I have now...So I opted out my kids didn’t like the channels it didn’t have what they watch it’s just not the greatest streaming dice I was also told that I would have to buy a Roku Express that hooks up to my tv that is $87.00.. I would keep my internet that was $75.00 a month on top of there streaming device... I was so upset how they treated me.. No one was on the same page when it came down to it...
    Response from AT&T
    Hi Judy S.... We want all of our customers to be given exceptional service every visit. Your experience in our store matters to us, and we'll work to make sure the next experience is better.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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