AT&T Store Philadelphia Cottman Avenue

Day of the WeekHours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM
2107B Cottman Ave
Philadelphia, PA 19149
US
Across the street from Dollar Tree, next door to American Furniture on Cottman Ave.Schedule an appointment
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3.1 out of 5.0full starfull starfull starempty starempty star
(36 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Philadelphia's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Philadelphia

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Philadelphia

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Philadelphia?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Philadelphia Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Cottman Avenue AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Laeeqa leads the team of friendly experts at the Cottman Avenue AT&T store and has been with AT&T for 6+ years and is proud to serve the Philadelphia community providing the best in wireless and entertainment solutions. Laeeqa is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Laeeqa leads the team of friendly experts at the Cottman Avenue AT&T store and has been with AT&T for 6+ years and is proud to serve the Philadelphia community providing the best in wireless and entertainment solutions. Laeeqa is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Mal servicio
    Response from AT&T
    nos disculpamos de antemano por la experiencia, por favor póngase en contacto con nosotros en la tienda.
  • 1 out of 5full starempty starempty starempty starempty star
    The management of this store is absolutely horrible, they lie and say they are reviewing things and they never call you back. Each time I’m in this store I’m in there for two and three hours just to add a line to my account and it’s mainly because they spend more time chit chatting with each rather than helping customers. This store needs a better management team
    Response from AT&T
    Hi Kyle B. Your experience in our store matters to us. Please contact the store at 215.742.1600 and ask for Laeeqa so we can a resolution for you.
  • 1 out of 5full starempty starempty starempty starempty star
    This may not be totally this stores fault but I do feel like more effort could have been put forth to assist from this store. I placed 2 orders online for pickup at this store and for some reason neither they claim to have in the store system. Customer service toll free number sees the orders and keeps insisting the store should see the order. I go into the store and they want me to place a new order and pay again, all the while these 2 orders are in limbo with my money on hold. No one is assisting. I have no clue what to do at this point. I have contacted the CEO John Stankey who will be looking into this ....THIS IS HORRIBLE CUSTOMER SERVICE!!
    Response from AT&T
    Hi Kyle Brothers. We want all of our customers to be given exceptional service every visit. Please contact us at the store so we can help. Thank you
  • 5 out of 5full starfull starfull starfull starfull star
    I had to run my 76 year old father up to have his phone reset onto his new phone...I am not a tech guy...so I called set up an appoint... We headed up in the middle of a down pour...ran into the store and we forgot our mask's.... From that point on the customer service was outstanding... they did not make me run out to my car and grab masks... they helped us like we were the most important people on earth... at one point we had 2 customer service reps helping us along with some good conversation . What an Great experience .Thank you so much for helping us.
    Response from AT&T
    Hi! Serving our customers with the best service possible is something we strive for every day. Thank you for the review!
  • 5 out of 5full starfull starfull starfull starfull star
    I went to the store and Aliyah helped and she is WONDERFUL! She gave me lots of options, but wasn't pushy about it...she gave me options for service and phones based on what I told her I wanted...she did ask me if I wanted a watch, but this is their livelihood! I said "no, thank" and they took it away! No hassel, no problem, no attitude. Came to me as soon as I stepped in the door, made it quick and easy and was SUPER, SUPER nice, calm and had a lovely disposition. I see lots of negative reviews, but I have to say, my experience was surprisingly simple and sweet! I think she deserves a promotion, really! She has the disposition, knowledge and care for customers needed to keep people from getting upset and frustrated.
    Response from AT&T
    Hello Mary C., We work hard to staff our stores with knowledgeable and friendly associates. Your experience in our store matters to us, and we'll work to make sure the next experience is even better.

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