AT&T Store Jackson Jackson Columns

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
1012 Vann Drive
Suite C
Jackson, TN 38305
US
We are located on Vann Dr, in the Columns shopping center, between McAlister's Deli and Men's Wearhouse.Schedule an appointment
SHOP NOW
4.0 out of 5.0full starfull starfull starfull starempty star
(72 Reviews)
Map of 1012 Vann Drive in Jackson

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

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Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Jackson

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in Jackson

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Jackson?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the Jackson Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Highlands AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I needed a new phone. I found one. I liked it, but began loving when I was told I could get a lower monthly which was awesome. This was a LIE!! My bill has increased by $68.71. Do not trust anything you are told because it is most likely a lie just to get your cell. Tomorrow I am going to go to Verizon after 10+ years as a customer.
  • 5 out of 5full starfull starfull starfull starfull star
    I wanted to give a KUDOS to Zakaree "Ken" Williams for his legendary service at AT&T Vann Drive, Jackson, TN today. Ken provided excellent customer service, sales awareness and software management. Its hard to find dedicated employees like Ken but when you do, you want to make sure they are Recognized. He went above and beyond to make sure my son and my service was connected. We left Happy Customers! I would also like to recommend him the AT&T Management Trainee Program. KEEP UP THE GREAT WORK KEN!!! :-)
  • 1 out of 5full starempty starempty starempty starempty star
    I arrived to the store on Vann Dr. at 11:25. At 12:46 had not been serviced.i went into the store again, two of the workers were talking about something that sounded nothing like work. 5 mins. passed before she asked me if I need help. I told her I had been waiting for an hour and a half. She told me to wait in the car and they would come and get me. I returned to my car. Called the store on Highland. He told me to come right over. I left Vann Dr, 12:48 and at 1:28 ( and that included driving time)I had my new phone. Go to Devin at the highland store if you want good service.
    Response from AT&T
    Hi Jewell S. We want to help everyone in a timely manner and apologize that this was not the case. Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    Poor Customer Service ! I was at the Jackson Column store on Vann Drive this evening for 2 hours ( that was the timeframe I had to wait before I could get my question answered ) . My question took 5 mins to answer ! But I waited and observed Mark and Keon not trying to help customers AT ALL !!! The location was extremely busy I completely understand but they had 1 associate trying to help all these customers while neither of these guys offered to help or attempt to answer my question ! So frustrating and horrible customer service ! Kudos to Veyonka Brooks the associate that finally assisted us and a ton of other customers with a smile while these “Managers” just stood around doing nothing ! If one of them could have came to the car and just told us our wait time maybe we could’ve just asked our question that took 5 mins to answer ! Are they not there to help customers or their fellow co workers ?????????????????? Not once did either of these guys try to help
  • 1 out of 5full starempty starempty starempty starempty star
    If I could give it no stars and leave a review I would, because of the rude associate yesterday not only did I vow never to return to this location, I also instead of giving your company and store my business of buying 2 apples watches I went to Best Buy and purchased them instead. It’s this kind of service that makes me want to take my business elsewhere. She raised her voice and got an attitude when asked simple questions when I was trying to get my phone fixed(which is still not fixed). Horrible customer service!!
    Response from AT&T
    Hi Shelby D.. This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.

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