AT&T Store Madison Rivergate

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
2001 Gallatin Pike
Madison, TN 37115
US
We are located on Gallatin Pike North, across the road from Chik-fil-A.
(615) 851-0303(615) 851-0303
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Nashville's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.

Special offers and new phones for Madison

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Madison

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Madison?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Madison Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to all of your entertainment in one place with AT&T TV (That you can walk out watching!), we've got you covered. Whether you're at home or on the go, our experts can build the best solution for your lifestyle. Plus, check out our unbeatable selection of wireless accessories and AT&T Internet plans! Our location also has business experts on hand to help support the wireless needs of your small businesses. Come by and see us today!
Where to Park
We have convenient and ample parking right in front of the store! There is additional parking on the side and back of our store If you don't find a spot.
manager photo
Meet our manager
You may recognize Michael's smiling face each time you visit the Madison location. Michael has 10 years of experience in the Wireless Retail world! When Michael isn’t in store helping his team match you with the perfect wireless, internet, and entertainment services, he's typically traveling or spending time with his family and friends. Michael is committed to providing exceptional customer service and a great overall customer experience. Stop by to see Michael and his team today!
manager photo
Meet our manager
You may recognize Michael's smiling face each time you visit the Madison location. Michael has 10 years of experience in the Wireless Retail world! When Michael isn’t in store helping his team match you with the perfect wireless, internet, and entertainment services, he's typically traveling or spending time with his family and friends. Michael is committed to providing exceptional customer service and a great overall customer experience. Stop by to see Michael and his team today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Michael and his crew are wonderfully supportive and encouraging. My phone was stolen out of my car and they did a fantastic job talking me through the process to get a new phone. Despite being very busy, I did not feel rushed or like a burden to the staff. They helped me set up the new phone, made sure it met my expectations before I left, and kept smiling eyes (behind masks for our safety) the whole time. We switched from Verizon because of poor customer service and Michael and his team solidified the wisdom of that decision.
    Response from AT&T
    Hello Sara! It was our pleasure to assist you in our location! Thank you for the store review!
  • 1 out of 5full starempty starempty starempty starempty star
    worst customer service ever; could not or would not explain the plans and fees, had an attitude
    Response from AT&T
    Hi PamB. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon and better assist you in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Worst customer service served a bit of an attitude. Also, very clueless and very rude. The people working there do not care for their customers one bit. Only giving them one star because 0 stars was not an option.
    Response from AT&T
    Hello Glenn E. This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
    I was a less than tech savvy, needy customer, but Kathy and Cord were so patient and helpful. Some of the best customer service I have experienced at any business.
  • 3 out of 5full starfull starfull starempty starempty star
    We made an appointment so we were promptly taken care of. What I didn’t like was that she didn’t offer any suggestions to keep costs down. She also wasn’t able to give me a good estimate of what my new monthly plan would cost. I felt like she mainly just wanted to sell us. Two days later when I received an email detailing my new bill it was significantly higher. I called customer service and they explained my actual bill should be less. We shall see.

More locations in the Madison area

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