AT&T Store Memphis 2760 N Germantown Pkwy

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Map of 2760 N Germantown Pkwy in Memphis
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Day of the WeekHours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
2760 N Germantown Pkwy
Suite 207
Memphis, TN 38133
US

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About the Memphis Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Wolfchase Galleria Store location has got you covered. We’re your one-stop shop in Memphis, TN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Memphis, TN store located at 2760 Germantown Pkwy! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Wolfchase Galleria Store location has got you covered. We’re your one-stop shop in Memphis, TN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Memphis, TN store located at 2760 Germantown Pkwy! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    First of all, this store deserves negative stars….. I have been a customer of AT&T for over 30 years with no issues. Do not go here or you will be SCAMMED! Me and my wife visited this store several months ago in response to an email that I was sent. It was an upgrade package that would increase my internet speed,upgrade my phone data package and would add HBOMAX streaming service at a $10 discount each month. Our package was $270 a month, we were perfectly happy with it, just wanted the discount. We were told our bill was going to be reduced to about $260 a month by the sales rep LINDSEY CHAMBERLAIN. We were also advised that it would go up for 2 billing cycles and then we would be credited back any extra money on our bill. Our bill was increased OVER $40 per month for three months. I went to the store to try figure out why our bill was not being credited the money as we were told. I was told that a mistake had been made and that the bill would be corrected by another 2 billing cycles. I asked for a receipt and the reps name showing me were and when the money would be credited to my account so that there would be no confusion. The service rep said that the system would not allow him to do that. In response he drew the refund amount on a marker board! I took a picture of the marker board, he only gave me some sort of nickname by the name of “STAR”. He also keeps his name tag partially covered. I trusted the guy because I trusted AT&T, so I waited another 2 months. NOTHING CHANGED! I returned to the store again and showed the same guy my bill and asked the same questions. This time he denies that he told me anything like that! I showed him the picture of the marker board and he attempted to explain it away and argued with me! I ask to speak to a Manager……. He is not to be found! I ask the rep for a card with his name on it and the managers contact information. He REFUSES to give me his NAME or a CARD! He finally gives me a card with the store managers name on it.( KEITH COBB - Store Leader ) I called several times and left messages. NO RESPONSE! I eventually had to go to AT&T’s customer care national website to get help. They stated that none of my encounters with that store were logged into the system as they were supposed to be. These people at this particular store are extremely DECEPTIVE! They either do not know there jobs and or most likely just want to scam you into what you think is a good deal so that they can make money. They then lie to you later about what they sold you, once you start checking your BILLS!!!

    Spare yourself a lot of misery and go someplace else…………….
  • full starfull starfull starfull starfull star5
    Keith Cobb from the Wolfchase Mall AT&T store customer service is wonderful he resolved a situation the AT&T customer service couldn’t even handle and he’s the best God bless him
    Response from AT&T
    Santita!
    Your words are so kind!
    We appreciate this review so much! Please come back and see us again!
  • full starfull starfull starfull starfull star5
    After several employees tried to fix my new phone Keith Cobb was able to determine the problem. Thanks to Keith for realizing that they were putting an old G3 sim card in it that was causing it to not work. He figured out it needed a newer sim card. Thanks Keith for sticking with is and finding the problem, Job well done!! Great employee!!
    Response from AT&T
    Hello Dawn, Byrd We work hard to staff our stores with knowledgeable and friendly associates. We are so pleased Kenn was able to resolve your issue & offer you the best AT&T experience! Come back to see us!
  • full starfull starfull starfull starfull star5
    Great customer service! The manager Lindsey really went the extra mile to make sure that my family and me were taken care of in all our needs. Definitely suggesting this location to everyone I know.
    Response from AT&T
    Hello Eli, W. Thank you for being awesome & reaching out to let other know that we are all about our community! Come see us for the best in customer service & savings!!
  • full starfull starfull starfull starfull star5
    If there was 10 stars I'd put that instead for LINDSEY!! She went above and beyond expectations of perfect customer service. She did everything it took to exemplify that and made sure I was taken care of!! I highly recommend this location for ALL your AT&T needs.
    Response from AT&T
    Hello Elizabeth R. That is the kind of experience we intend for all our guests! Thank you for reaching out & letting us know we are on the road to excellence!

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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