AT&T Store Memphis Shoppes of Hacks Crossing

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 3720 Hack Cross Road in Memphis
Get directions to AT&T Store at 3720 Hack Cross Road Memphis, TN
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Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

3720 Hack Cross Road
Memphis, TN 38125
US
We are located on Hacks Cross, next to Buffalo Wild Wings.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Memphis

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get $350 off iPhone 13 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get 50% off the new Google Pixel 6. See offer details.
  • New Phone
    Galaxy A13 5G

    SMARTPHONE

    Get the new Galaxy A13 5G from AT&T. Featuring a 6.5-inch HD+ TFT Infinity-V display, triple rear cameras, and a fast-charging battery.

    6.95
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Atlanta

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Atlanta?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Memphis Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Shoppes of Hacks Crossing AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Shoppes of Hacks Crossing AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Christy leads the team of friendly experts at the Shoppes of Hacks Crossing AT&T store and has been with AT&T for 13+ years and is proud to serve the Memphis community providing the best in wireless and entertainment solutions. Christy is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    The customer service was less desirable. I walked in the store and was not greeted. There were several clerks or associates gathered in the corner of the store and 2 were sitting down. As I walked towards the cell phone accessories, I was asked if anyone had greeted me and I replied "no." The clerk/associate did assist and I made a purchase only to discover that I purchased a couple of items that I really didn't want or need which was a poor decision on my behalf. However, I will return the merchandise tomorrow and I plan on going to another location where my business will be welcomed and received in a positive manner.
  • full starempty starempty starempty starempty star1
    Terrible Customer Service! They sold the wrong service! Quoted the wrong prices for 2 phone! Gave the 40 insurance plan for only 2 phones! He added 6 extra devices into our plan! Horrible ! I do not recommend
    Response from AT&T
    Hello Jamaya Green Your experience in our store matters to us. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starempty starempty starempty starempty star1
    Horrible customer service. The manager wasn’t being professional when I let her know that I had previously talked with an employee about my need for service. She constantly tried to take matters into her own hand when I stated clearly stated that I needed to talk with that employee to handle the situation. She rudely told me that I needed to wait in my car due to COVID rule but had 15 people in the facility already and some were not even getting waited on.
    Response from AT&T
    Hello Brittney L Our number one goal is to provide you with an exceptional customer experience. Thank you for bringing this to our attention.
  • full starfull starfull starfull starfull star5
    Great Customer Service
    Response from AT&T
    Hello Laura B. We want all of our customers to be given exceptional service every visit. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starempty starempty starempty starempty star1
    Extremely poor customer service!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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