AT&T Store Dallas Preston Royal
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 8:00 PM |
Tuesday | 10:00 AM - 8:00 PM |
Wednesday | 10:00 AM - 8:00 PM |
Thursday | 10:00 AM - 8:00 PM |
Friday | 10:00 AM - 8:00 PM |
Saturday | 9:00 AM - 7:00 PM |
Sunday | 11:00 AM - 6:00 PM |
Everyone gets our best deals! Come visit the Dallas store and take a look at the current iPhone deals.
Special Offers and deals in Dallas

Apple IOS
iPhone 13Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone
Samsung Galaxy Z Fold4Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone
Google Pixel 6aLearn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

BACK TO SCHOOL DEALS
Save 20% with code: B2S20Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

GET AT&T INTERNET
Discover our best home internet plans with AT&T FiberStay connected to everything you love with our superfast internet.

ALREADY A WIRELESS CUSTOMER?
Learn how to get a $300 reward card when you sign up for AT&T Fiber.A special offer for our wireless customers.

WIRELESS
Connect your team with the latest devicesGet our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET
Work seamlessly with reliable, fast speedsGain a competitive edge with our fastest business internet.

BUNDLES
Get more when you bundleExplore plans with AT&T Business Fiber® and AT&T Phone for Business.

Apple IOS
iPhone 13Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone
Samsung Galaxy Z Fold4Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone
Google Pixel 6aLearn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

BACK TO SCHOOL DEALS
Save 20% with code: B2S20Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

GET AT&T INTERNET
Discover our best home internet plans with AT&T FiberStay connected to everything you love with our superfast internet.

ALREADY A WIRELESS CUSTOMER?
Learn how to get a $300 reward card when you sign up for AT&T Fiber.A special offer for our wireless customers.

WIRELESS
Connect your team with the latest devicesGet our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET
Work seamlessly with reliable, fast speedsGain a competitive edge with our fastest business internet.

BUNDLES
Get more when you bundleExplore plans with AT&T Business Fiber® and AT&T Phone for Business.
About the Dallas Store


Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- October 9, 2021
1
Absolutely the worst customer service I have ever seen! Some of staff members are incompetent. The manager was rude and unhelpful!!! - June 9, 2021
1
Awful. I am a decades long ATT customer and the person that helped me refused to answer a question about color availability while robotically telling me I could pay installments. Go anywhere elseResponse from AT&TJune 11, 2021Hi Doug,
I am so sorry that your experience was this way. This is not what we strive for. Please, reach out to me to see what I can do to further assist you. We want all of our customers to be given exceptional service every visit.
yvette.narro@att.com
Management - May 22, 2021
1
Don’t even want to give it one ⭐️
Awful customer service never greeted
Some girl walked towards me
I Was asked for a name & phone number
She told me there was a 45 minute wait and they would call me when I was next in line...
Then she looked at me as I looked at her in shock and she said ‘got any questions?’
Here is the kicker they never called me
I have been with AT&T for decades
I am 65 years old
I have never been spoken to like that in my lifeResponse from AT&TMay 24, 2021Hello Stephanie O,
I sincerely apologize for your experience. Your experience in our store matters to us. We do our best to equip our team to assist our customers. We will assure we get this fixed and hope you visit again soon for a better experience!
Thank you,
Management - October 18, 2019
5
I was all set for a beating, having to port over one phone, activate another, and add a military discount. David accomplished all of this in minutes, and was so knowledgeable, helpful, we were out of there within 15 minutes!Response from AT&TNovember 14, 2019Hello Valary W,
I am glad David was able to assist you. Although the Preston Royal location is temporarily closed, please feel free to visit David at the Addison location on Belt Line. Have a great day! - September 21, 2019
5
We came in here frustrated because an employee had made a mistake in our account that cost us an upgrade. We were helped by Megan who spent an hour discussing options and ways to solve our problem with us. She was extremely helpful and offered us detailed information regarding the issue, and even offered extra help with things we didn’t have questions for but were very helpful nevertheless. She explained all of our options with great detail and was patient with answering our questions as well. We will definitely be coming back to this location for all of our service needs. Best customer service experience we have ever had!Response from AT&TOctober 10, 2019Megan is one of the best at taking care of customers! Thank you for the kind words and we look forward to seeing you again!
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Dallas area
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Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
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Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
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Yvette- Management