AT&T Store Dallas Preston Royal

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Curbside pickup
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Personal delivery
Map of 5959 Royal Lane in Dallas
Get directions to AT&T Store at 5959 Royal Lane Dallas, TX
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
In-store shopping
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5959 Royal Lane
Dallas, TX 75230
US
On the corner of Preston Rd. and Royal Lane (next to Princi Italia)

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Dallas

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get $350 off iPhone 13 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get 50% off the new Google Pixel 6. See offer details.
  • New Phone
    Galaxy A13 5G

    SMARTPHONE

    Get the new Galaxy A13 5G from AT&T. Featuring a 6.5-inch HD+ TFT Infinity-V display, triple rear cameras, and a fast-charging battery.

    6.95
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Atlanta

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Atlanta?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Dallas Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Preston Royal AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Preston Royal AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is open directly in front of Princi Italia and/or in front of the AT&T store
manager photo
Meet our manager
Yvette leads the team of Friendly Experts at the Preston Royal Store and has been with AT&T 6+ years. Yvette is proud to serve the Dallas community providing the best in wireless and entertainment solutions. Yvette is passionate about delivering an extraordinary customer experience and making sure our customers feel valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Absolutely the worst customer service I have ever seen! Some of staff members are incompetent. The manager was rude and unhelpful!!!
    Response from AT&T
    Hello JO, Your experience in our store matters to us. We sincerely appreciate you and all our customers! Thank you for bringing this to our attention. We apologize for this experience.

    Yvette- Management
  • full starempty starempty starempty starempty star1
    Awful. I am a decades long ATT customer and the person that helped me refused to answer a question about color availability while robotically telling me I could pay installments. Go anywhere else
    Response from AT&T
    Hi Doug,
    I am so sorry that your experience was this way. This is not what we strive for. Please, reach out to me to see what I can do to further assist you. We want all of our customers to be given exceptional service every visit.
    yvette.narro@att.com

    Management
  • full starempty starempty starempty starempty star1
    Don’t even want to give it one ⭐️
    Awful customer service never greeted
    Some girl walked towards me
    I Was asked for a name & phone number
    She told me there was a 45 minute wait and they would call me when I was next in line...
    Then she looked at me as I looked at her in shock and she said ‘got any questions?’
    Here is the kicker they never called me
    I have been with AT&T for decades
    I am 65 years old
    I have never been spoken to like that in my life
    Response from AT&T
    Hello Stephanie O,
    I sincerely apologize for your experience. Your experience in our store matters to us. We do our best to equip our team to assist our customers. We will assure we get this fixed and hope you visit again soon for a better experience!


    Thank you,
    Management
  • full starfull starfull starfull starfull star5
    I was all set for a beating, having to port over one phone, activate another, and add a military discount. David accomplished all of this in minutes, and was so knowledgeable, helpful, we were out of there within 15 minutes!
    Response from AT&T
    Hello Valary W,

    I am glad David was able to assist you. Although the Preston Royal location is temporarily closed, please feel free to visit David at the Addison location on Belt Line. Have a great day!
  • full starfull starfull starfull starfull star5
    We came in here frustrated because an employee had made a mistake in our account that cost us an upgrade. We were helped by Megan who spent an hour discussing options and ways to solve our problem with us. She was extremely helpful and offered us detailed information regarding the issue, and even offered extra help with things we didn’t have questions for but were very helpful nevertheless. She explained all of our options with great detail and was patient with answering our questions as well. We will definitely be coming back to this location for all of our service needs. Best customer service experience we have ever had!
    Response from AT&T
    Megan is one of the best at taking care of customers! Thank you for the kind words and we look forward to seeing you again!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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