AT&T Store Houston Northline Commons

Terrible, I was lied to pushed to the curb and no one has wanted to take responsibility,,,, no one has bothered to fix anything. I’ve never had att and they’ve NOT made a good impression on me. I was told my monthly bill will be $65.00 - $70.00 per month with everything,,,,, I get a letter in the post saying my bill is $200.00 so I called the store,, and was told by William don’t worry about it,, it’s not a bill,,,, well guess what,,, IT IS the bill,,,, I was told by the manager AK,,, that he’d call me back to help me with internet,, guess what,,,,, that wasn’t true either,,,,,,,, I don’t want to here that you guys are busy,,,,, I’m a physician,,,, I KNOW the definition of busy!!!!!!
I want this bill fixed to what I was told!!!!! Period!!!!!!! I will go to the FTC if need be if att doesn’t remove these bogus charges immediately!!!!!!!!!!!. I have 1 line with a basic plan,,,,

Great customer service from Christian

Érica Trevizo : Es una Persona Amable y muestra toda la Atención al 💯% Hacia el Cliente Trata muy bien al Cliente y Siempre Busca la Manera de ayudarnos ⭐️⭐️⭐️⭐️⭐️ Y a mi En mis dudas o problemas siempre los ha Solucionado. Gracias Érica x Su Buen y Excelente Trabajo para su Empresa y para los Clientes.

Staff was friendly and knowledgeable. Helps us set up our devices and gave us quotes for home services.

I’ve been calling this store since I’ve purchased 2 lines of service from this store directly and NO ONE is Ever reachable like the phone lines doesn’t work here..If Y’all are selling phones your Lines should work so customers can contact without having to constantly drive to the store..