AT&T Store Chesapeake Chesapeake

In-store shopping
In-store pickup
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

4200 Portsmouth Boulevard
Chesapeake, VA 23321
US
We are located in the Chesapeake Square Mall, across from the central food court.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Chesapeake

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Chesapeake

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chesapeake?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Chesapeake Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Chesapeake Store location has got you covered. We’re your one-stop shop in Chesapeake, VA. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Chesapeake, VA store located at 4200 Portsmouth Boulevard! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Chesapeake Store location has got you covered. We’re your one-stop shop in Chesapeake, VA. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Chesapeake, VA store located at 4200 Portsmouth Boulevard! We’d love to get to know you.
For the easiest walk, park near the main entrance.

What our customers are saying

  • full starfull starempty starempty starempty star2
    No longer has a kiosk to pay with cash and was not willing to help me find out who does.
  • full starfull starfull starfull starfull star5
    I give 5 stars to customer service rep Daeshana i think her name was. I was there once in the morning and had to come back again for some assistance with my transfer of data from old to new phone. She helped me both times. The morning i was there i seen her help at least 5-8 people while the other worker was still on same person. Daeshana was working one person engaging and helping others. By doing that she moved the crowd all by herself. There were at least 4 ppl left and the other worker went to the back and end up cmg back later saying she was clocking out leaving Daeshana again by herself. SO...i came back in about 4 hrs later there was a line of people with Daeshana working by herself. I said youve been here alone all this time young lady she said yes. This TOTALLY unacceptable MANAGEMENT.
    I watched this young lady simultaneously helping 2 people THEN made her way to me. I told her my problem she said give me your old phone and proceeded to bounce btwn 2 ppl. I heard and seen my new phone making changes which let me know shes behind the desk working my issue at same time as the other 2. 10 mins later she comes back give me your new phone and does something and said heres a plug your old phones abt to die so plug it in and set ur other phone beside and let me know when its done transferring data..20 mins later i was fixed.By the time she finished with me the store was closed and she had helped EVERYONE in the store including me and finished up the last person as i was abt to leave. SHE needs to be a MANAGER. She needs to be promoted asap. Never once on either of my visits that day see her crack,lose her cool, or disengage with customers. She stayed professional throughout.Night and day between her and the other worker. The stores MANAGEMENT gets 1 star.
  • full starempty starempty starempty starempty star1
    Under staff was 3 rd customers 2nd customers said she been here a hour when I walked in wait time is ridiculous hate that I have to be here but closer to my home please be faster your in the mall high volume spot but slow as heck only 1 to 2 ppl working one employee apologize because she was a hour over her time to go and couldn't help me
  • full starempty starempty starempty starempty star1
    Arrived at 6:45pm on Monday. Websites states open till 8:00pm, glass states till 9:00pm. Gate to store was closed 3/4 of the way, the female sales rep behind the counter yells across the store “were closed, we
    close at 7:00”. I would suggest that the store update the stores hours on the website at well as the window sign.
  • full starfull starfull starfull starfull star5
    AJ, the manager, was AMAZING to work with. He was knowledgeable, friendly, and professional but really what I loved is he went above and beyond to ensure we had a great experience. Even though the service didn't work for us at Lake Gaston (no towers), he handled a complete refund and ensured we were completely satisfied. I must have called before signing up with at last 30 questions and he was always happy to help. Same even after cancellation. I will definitely recommend this location and especially AJ.
    Response from AT&T
    Hello Amber R, Your experience in our store matters to us. Hope to see you again!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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