AT&T Store Madison West Towne Mall
In-store shopping
Curbside pickup
In-store pickup
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
In-store shopping
Schedule an appointmentYou can schedule an appointment at this store and visit on your schedule.
406 S Gammon Rd
Madison, WI 53719
US
We are located next to Olive Garden in the northeast corner of the West Towne Mall parking lot
(608) 829-4980
Our top priority is safety
Face masks required and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
Shopping hours for high risk individuals
Check out COVID-19: Our Response webpage for the latest information.
Mother’s Day gift guide
Gifts to celebrate the one who’s always there for you. Get great deals on some of the latest phones and devices.
LIMITED TIME AARP OFFER
Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offers and new phones for Madison
![Samsung Galaxy Ultra 5G]()
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.![iPhone 11]()
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.10.00/mo.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!![iPhone SE]()
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.Req's 0% APR 30-mo. agmt. For well-qual. customers.5.00/mo.![Prepaid phone plans in Madison]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Madison?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.![AT&T PREPAID iPhone SE (2020)]()
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Madison Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the West Towne Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
At the West Towne Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have full access parking in front of the building.
Meet our manager
Drake leads the team of friendly experts at the West Towne Mall AT&T store and has been with AT&T for 5+ years and is proud to serve the Madison community providing the best in wireless and entertainment solutions. Drake is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
What our customers are saying
3.9- March 21, 20211Worst customer service I been waiting in store and no one came up and it’s like 25 minutes and the line keeps on growing. Never seen such poor customer service.Response from AT&TMarch 25, 2021Hello Yokesh,L Thank you for reaching out. We will work with our employees to ensure you are provided with the great experience you deserve.
- February 1, 20211We have 8 years with AT&T, lately we have visited this store and staff have been rude, unprofessional even when they can collect payment they choose not to assist with that.
They don't like to answer questions about equipment that we already have, all they like to do is sell.Response from AT&TFebruary 8, 2021Hi Noel, We want all of our customers to be given exceptional service every visit. We will work with our team to ensure this experience won’t happen again. - December 28, 20205My elderly mother's pre-paid phone had a glitch with the autopay, and needed to get set back up. Forrest was our guy, and he was extremely patient and friendly. This was something that could have been done on the site, but there was no way my mother could have navigated it, and Forrest expressed his concern than she should have service before she got back in her car. Thank you, Forrest!Response from AT&TDecember 29, 2020Hello Judith K! Thank you for your review, we’re always happy to help!
- March 6, 20201I pre-ordered 4 phones, porting numbers from ATT. I am expecting the phones to ship on Thursday, arriving Friday. Come Friday, no phones. ATT never bothered to ship the phones because there was a problem with the port. ATT wasn't proactive, in fact the store staff assured me that everything was in order. You had one chance to earn my business, you blew it big time. Cancelling required 3 separate phone calls.
- January 24, 20204Decided to switch from US Cellular to At&T. Extremely pleased with our rep Timothy Dorsey. He walked us through everything and answered all our questions. Loaded our new phones with photos and contacts from old phones and even installed the screen protectors for us. Only reason I didn't award 5 stars is that the phone my wife wanted wasn't in stock and had to be ordered. Otherwise the switch over went flawlessly. Tim is your guy if you visit this store.Response from AT&TJanuary 27, 2020Hi Wayne. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders.
Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Madison area
Fast. Easy. All Online.
- Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
- Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
- Do it all, right from your phoneDownload now
Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.
AT&T services
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