AT&T Store Madison West Towne Mall
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
(608) 829-4980
4.0 out of 5.0
(30 Reviews)Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.
• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.
• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.
• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.
• Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.
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AT&T speed tops the charts! AT&T is Madison's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Save More With Unlimited Your Way
Pick the perfect unlimited phone plan for each family member with Unlimited Your Way. From $35/mo. per line for 4 lines.
Special offers and new phones for Madison
SMARTPHONE DEALS
SHOP IPHONE DEALS & OFFERS
AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
SMARTPHONE
IPHONE SE (2020)
Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
SMARTPHONE
NEW SAMSUNG GALAXY NOTE20 ULTRA 5G
Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
FREE PERSONAL DELIVERY
AT&T Right To You
Personal delivery. Expert setup. All free. Get delivery and expert setup as soon as today.AT&T Right To You℠ subject to availability. Select areas only.
Prepaid Phone Plans
Unlimited Plus for $50/mo.
Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Madison?50.00/mo.Plus taxes and fees with AutoPayAfter 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Madison Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the West Towne Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
We have full access parking in front of the building.
Meet our manager
Drake leads the team of friendly experts at the West Towne Mall AT&T store and has been with AT&T for 5+ years and is proud to serve the Madison community providing the best in wireless and entertainment solutions. Drake is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Drake leads the team of friendly experts at the West Towne Mall AT&T store and has been with AT&T for 5+ years and is proud to serve the Madison community providing the best in wireless and entertainment solutions. Drake is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.0 out of 5.0
(30 Reviews)- March 6, 20201 out of 5I pre-ordered 4 phones, porting numbers from ATT. I am expecting the phones to ship on Thursday, arriving Friday. Come Friday, no phones. ATT never bothered to ship the phones because there was a problem with the port. ATT wasn't proactive, in fact the store staff assured me that everything was in order. You had one chance to earn my business, you blew it big time. Cancelling required 3 separate phone calls.
- January 24, 20204 out of 5Decided to switch from US Cellular to At&T. Extremely pleased with our rep Timothy Dorsey. He walked us through everything and answered all our questions. Loaded our new phones with photos and contacts from old phones and even installed the screen protectors for us. Only reason I didn't award 5 stars is that the phone my wife wanted wasn't in stock and had to be ordered. Otherwise the switch over went flawlessly. Tim is your guy if you visit this store.Response from AT&TJanuary 27, 2020Hi Wayne. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- December 16, 20192 out of 5Stopped in to buy phone, was out of stock and told would get a call to confirm when in, never got a call. stopped in again and the next rep said had no idea when the phone would be in? (no tracking or ordering system?) Another time stopped in staff was grumpy and unhelpful.Response from AT&TJanuary 27, 2020Hi John This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
- October 31, 20195 out of 5I went into the store by West Towne Mall and was greeted by a nice man who introduced me to Tori. She was so patient and so nice! She answered all my questions, explained the deals they had going on, and talked to me about services I could put together like phones and TV. If you want honest up front answers with someone who talks to you like a person and not just a paycheck, go see ToriResponse from AT&TNovember 3, 2019Hi Samatha, So glad you had a great experience in our store. We appreciate you and all our customers. Tori and our staff looks forward to serving you the future.
- September 26, 20195 out of 5I love them ! They were totally awesome ! Very respectful and neat.
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