How do I set up a PPPoE or Enternet 300 Connection for Windows and Mac?

To connect to the Internet, you need to create a DSL connection profile in your PPP client software (such as Enternet 300 or the Windows XP PPPoE software) that contains your AT&T Member ID and password. Your PPP software uses this profile to authenticate your DSL connection.

To create a new DSL connection profile for Windows XP:
The Windows XP operating system includes its own PPPoE software. You should use it instead of Enternet 300.

1. From the Start menu, select Control Panel.
2. Make sure you are viewing the Classic View. If instead you are in Category View, select Switch to Classic View from the upper-left of the window.
   
3. Double click the Network Connections icon.
   
4. In the Network Tasks list, select Create a new connection.
   
5. The New Connection Wizard will open; click Next.

If you are setting up your connection for the first time:

1. Choose your country, from the drop-down list and enter your area (or city) code:
   
   Note: Do not change any of the other settings on this screen.
2. Click Ok.
3. Click Ok on the Phone and Modem Options screen.
   
4. Click Next on the Welcome screen.
   
5. Select the Connect to the Internet radio button and click Next.
6. Select the Set up my connection manually radio button and click Next.
7. Select the Connect using a broadband connection that requires a user name and password radio button, and then click Next.
8. In the ISP Name field, enter a name for the connection (e.g., "AT&T High Speed Internet") and click Next.
9. On the Connection Availability window, click Next.
   Note: If you choose a button other than the default Anyone who uses this computer, connections or downloads will continue uninterrupted even if the logins are switched between users, on your computer.
10. On the next screen:
    1. In the User Name field, type your Member ID. Remember, your Member ID is your entire AT&T email address (e.g., [email protected]).
    2. In the Password field, enter your AT&T password.
    3. Check the first two check box options. (Although Internet Connection Firewall is compatible with our service, we recommend disabling it when troubleshooting.)
    4. Click Next.
    
    
11. Click Finish to save your new connection.
    
12. In the Network Connections window, select the connection you just created. Then click Change settings of this connection from Network Tasks.
    
13. On the Networking tab, select Internet Protocol (TCP/IP) and click Properties.
    Note: The box beside File and Printer Sharing for Microsoft Networks should be unchecked.
    
14. On the Internet Protocal (TPC/IP) Properties screen, make sure the radio buttons for Obtain an IP address automatically and Obtain DNS server address automatically are both selected. Click OK.
    
15. Click OK.