Find lost or stolen phone or device

Before you suspend service, learn ways to try and find a lost or stolen phone or device.

Ways to locate your phone or device

Some devices include built-in features to assist in locating your device using Global Positioning System (GPS¹). You can also pre-activate AT&T and third-party apps and features² to assist in finding a lost or stolen device.

To find your device using GPS:

Sign in to the account associated with your device or application:
Follow the prompts to ring the device or find it using GPS.¹

If you can’t find or recover your device

You may want to:

Lock or wipe your device, if you have AT&T and third-party apps and features installed or activated.
Suspend service and block your device if stolen. This blocks it from use on the AT&T network.
Change your passwords for other accounts on your device. This includes Apple^® ID, Facebook^®, and email accounts.
Report any credit cards on your device as lost.

See all important details

Last updated: December 7, 2022