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Find lost or stolen phone or device

Before you suspend service, learn ways to try and find a lost or stolen phone or device.


ArticleINSTRUCTIONS & INFO

Ways to locate your phone or device

Some devices include built-in features to assist in locating your device using Global Positioning System (GPS1). You can also pre-activate AT&T and third-party apps and features2 to assist in finding a lost or stolen device.

To find your device using GPS:
  1. Sign in to the account associated with your device or application:
  2. Follow the prompts to ring the device or find it using GPS.1
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If you can’t find or recover your device

You may want to:
  • Lock or wipe your device, if you have AT&T and third-party apps and features installed or activated.
  • Suspend service and block your device if stolen. This blocks it from use on the AT&T network.
  • Change your passwords for other accounts on your device. This includes Apple® ID, Facebook®, and email accounts.
  • Report any credit cards on your device as lost.

See all important details
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