A: Hi, Sarah. This sounds like you have a setting that may need to be changed. Go into the "Messages" app and look at the notifications setting. There should be a setting that says "Display New Message" or something similar. That may be set to "OFF". If that doesn't work, I also sent you an email with directions about how to get into those settings. If you are still having a problem I would be glad to try to help, just email me at
[email protected]. Be sure you put "Catsss from Ask & Answer" in the subject line. I am in the office from 6:30AM CST to 3:30 PM CST Monday thru Friday. Thanks, Troy W~AT&T Social Media Manager