28 out of 87 (32%) reviewers recommend this product
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Average customer ratings
Design
Design, 3.4 out of 5
3.4
Features
Features, 3.2 out of 5
3.2
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1 to 4 of 87 reviews .
1 – 4 of 87 reviews
1 out of 5 stars.
Horrible Phone
13 years ago
If you are thinking about getting this phone, reconsider. This phone constantly freezes up and it butt dials, a lot. I cannot emphasize enough on how many times this phone has butt dialed 911. The phone is slow and it feels like its just a sidekick with Android capabilities. Very disappointed.
Proskeyboard
Conslow battery life, butt dials, freezes, unresponsive touch screen at times, no cases, too bulky
No, I do not recommend this product.
Helpful?
Features
Features, 1.0 out of 5
1.0
Ease of use
Ease of use, 2.0 out of 5
2.0
Battery life
Battery life, 1.0 out of 5
1.0
Display
Display, 1.0 out of 5
1.0
Design
Design, 1.0 out of 5
1.0
Response from AT&T:
13 years ago
Social Media
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
1 out of 5 stars.
Horrible Phone Don't Buy
13 years ago
I bought this phone thinking that it would be a great choice but it is horrible it consantly freezes,shuts off while im in the middle of calls,apps crash,they don't have any cases for this phone,and i have to charge it all night to get a full charge then it still dies in a matter of 2 hours.
Hello,
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
4 out of 5 stars.
Pretty good phone!!
13 years ago
This phone over all is a great phone!! I've had it for about three yrs. and there have been little problems. The touch screen is smooth and feels great. The qwerty keyboard is amazing, clicking the buttons also feel smooth, and is VERY easy to text with. The only problems are that the apps often have glitches, there is little space so you can only download about 2-3 apps. Over all though, this phone is great! If you are considering to buy this phone, I would highly recommend that you do.
Proseasy texting, easy to surf web, big screen
Consapp glitches, low space, easy to butt dial
Yes, I recommend this product.
Helpful?
Features
Features, 3.0 out of 5
3.0
Ease of use
Ease of use, 5.0 out of 5
5.0
Battery life
Battery life, 5.0 out of 5
5.0
Display
Display, 4.0 out of 5
4.0
Design
Design, 5.0 out of 5
5.0
1 out of 5 stars.
Freezes, doesn't last, poor excuse of an android.
13 years ago
My husband has this phone and it constantly is freezing, he has to restart, and the battery only lasts about 2 hours and he doesn't hardly touch it. It is a poor excuse of an android phone. I have never had a phone behave like this one does. I DO NOT RECOMMEND THIS TO MY WORST ENEMY!! don't waste your time or money.
No, I do not recommend this product.
Helpful?
Features
Features, 1.0 out of 5
1.0
Ease of use
Ease of use, 2.0 out of 5
2.0
Battery life
Battery life, 1.0 out of 5
1.0
Display
Display, 2.0 out of 5
2.0
Design
Design, 3.0 out of 5
3.0
Response from AT&T:
13 years ago
Social Media
Hello,
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
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1 - 10 of 34 questions
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Featured questions first
Q: Having problem with my text memory filling up. How do I fix this without deleting sent pictures too?
13 years ago
1 Answer
A: Hello. This device has an optional microSD memory card available. You can save the pictures to the memory card prior to clearing your message history. Hope this helps. Catherine, AT&T Social Media Manager
13 years ago
Helpful?
Q: 3G
Does this phone have 3G???
13 years ago
1 Answer
A: Yes, this phone is a 3G device. You can view complete specs & details at http://www.att.com/shop/wireless/devices/sharp/fx-plus-black.html?WT.srch=1#fbid=3gPDUffD7n_
-Erwin, AT&T Social Media Manager
I can be reached at ATTErwinR@att.com if you have additional questions. I normally work M-F from 8-5pm CST.
13 years ago
Helpful?
Q: Do you have a simple tele for me with just the capability of making short calls and is not used for my major use? I am a senior and need a cell
.for use when I leave the house, For messages and necessary calls.
13 years ago
1 Answer
A: Glad to hear you are considering AT&T. You may want to check out http://www.att.com/shop/wireless/devices/cellphones.html for details on our Quick Messaging phones. If you prefer a more "hands-on" experience, you can find the nearest store by using http://www.att.com/storelocator/
-Erwin, AT&T Social Media Manager
I can be reached by email at ATTErwinR@att.com if you have any questions. I'm in the office M-F from 8-5pm CST.
13 years ago
Helpful?
Q: on this pone, can I use Squared Up ? the credit card reader? ne for business.
14 years ago
1 Answer
A: Hello. The following link will provide you details on the compatibility of this device: http://bit.ly/LsoThu. Please let us know if you have any other questions by emailing directly to attcatherinew@att.com referencing your post in the subject line. I would be happy to help. I am in the office from 9-6CST. Catherine, AT&T Social Media Manager
14 years ago
Helpful?
Q: My daughter has a go phone and she wants this phone, will it work for a go phone or not?
Most phones do but I wasn't sure about a smart phone.
14 years ago
1 Answer
A: Hello,
I'm with AT&T and thank you for your inquiry. httHere is some information that will answer your question. http://bit.ly/LBiGgi Should you need further assistance, feel free to e-mail me at ATTRobertG@att.com. Please be sure to put your Ask/Answer user name in the subject line. My normal working hours are 11am to 8pm EST Monday through Friday. Thanks, Robert G AT&T Social Media Manager.
14 years ago
Helpful?
Q: can you get this phone for free with out having to get a plan?
14 years ago
1 Answer
A: no
14 years ago
Helpful?
Q: why do at&t lg phone that fip keys brun the bettry get hot
14 years ago
1 Answer
A: Hi, I’m with AT&T. Are you having problems with your phone getting hot? Here are some good troubleshooting tips that may help: http://bit.ly/L1leDV. If you still need help, please let me know. I can be reached at ATTJenn@ATT.com Mon-Fri from 9am-6pm. Please be sure to include your account number, contact number, and username from this site. Thanks! –Jenn S., AT&T Social Media Manager
14 years ago
Helpful?
Q: is this a iphone or just a regular phone?
14 years ago
2 Answers
A: It is a smart phone and a data plan is needed.
14 years ago
Helpful?
Q: how much does a battery cost
14 years ago
1 Answer
A: Hi! I’m with AT&T and saw you post. Check out http://bit.ly/JfQZKr for all available accessories for the FX Plus. You may also be able to find what you’re looking for at an AT&T store: http://www.att.com/storelocator/. If you have any other questions or concerns, please let me know. I can be reached at ATTJenn@ATT.com Mon-Fri 9am-6pm CST. Please be sure to include your contact number and username from this site. Thanks! –Jenn S., AT&T Social Media Manager
14 years ago
Helpful?
Q: Can this smartphone play I-tunes like the I-phone does?
14 years ago
2 Answers
A: No it can't. The most I've figured out is going on youtube but that is data time and money.