AT&T Store Anchorage Abbott Road

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
2220 Abbott Rd
Ste A
Anchorage, AK 99507
US
Located right off Abbott, conveniently located close to Fred Meyers, Great Clips and Carl's Jr.
(907) 344-0243(907) 344-0243
3.6 out of 5.0full starfull starfull starhalf starempty star
(33 Reviews)

For our store experience, we're creating an environment that is flexible and comfortable for everyone by:

✓ Increasing store cleaning and sanitization protocols

✓ Adapting to social distancing guidance for inside store and curbside service

✓ Offering curbside services at select AT&T stores

✓ Providing additional touchless options

Monday, March 2, 2020 - Tuesday, March 31, 2020
HBO Max
Upgrade to AT&T Unlimited Elite℠ and get HBO Max™ included.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
AT&T has the fastest wireless network in Anchorage
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
AT&T PREPAID: Autopay & Save
Our lowest price ever on Unlimited Plus: $50/mo. with AutoPay.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Anchorage Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Abbott Road location has got you covered. We’re your one-stop shop in Anchorage, Alaska. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Anchorage store located at 2220 Abbott Road! We’d love to get to know you.
manager photo
Meet our manager
Howard is very passionate about the fusion of technology and an outdoor lifestyle. If you enjoy interacting with both people and the outdoors, then you will understand Howard's lifestyle. Alaskan born and raised with a strong passion for adventure, you may often find Howard testing AT&T's coverage while fishing along the legendary Kenai River. Howard is committed to providing AT&T customers with an experience that is second to none, whether it is in his store or out in nature. Howard assumed the role of Store Manager at the Abbott Road AT&T in June of 2018 and has been passionately delivering an outstanding customer experience since then.
manager photo
Meet our manager
Howard is very passionate about the fusion of technology and an outdoor lifestyle. If you enjoy interacting with both people and the outdoors, then you will understand Howard's lifestyle. Alaskan born and raised with a strong passion for adventure, you may often find Howard testing AT&T's coverage while fishing along the legendary Kenai River. Howard is committed to providing AT&T customers with an experience that is second to none, whether it is in his store or out in nature. Howard assumed the role of Store Manager at the Abbott Road AT&T in June of 2018 and has been passionately delivering an outstanding customer experience since then.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I go there for a simple phone upgrade and a guy says I needed to wait outside in my truck I had a face mask and didnt want to be there all day and I'm sitting around in my truck for 30 minutes and a lady parks next to me goes to the door the same person told her she needed a mask she goes to her car gets a mask and then goes back and the guy lets her in and I put my mask on try go to the door and the guy waves me off and doesn't let me in and I tell him I have been waiting for 30 mins and all he says so have everyone else man then I walk off I think I should go to Verizon might have better customer service for stuff like this
    Response from AT&T
    Hi Charles,
    Our number one goal is to provide you with an exceptional customer experience. In order to keep our employees and customers safe, we are maintaining a 1:1 ratio of sales associates to customers inside the store and restricted the use of our payment station for 1 customer at a time. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    The store on Abbott Rd is terrible. The Apple store in Anchorage is closed I need more than some inexperienced Rep to help me get back on track. The first visit I got sent away, telling me it was my Internet. I had a news internet box out in last week. I got internet up & going but didn’t solve my problem. The next visit was better. At least he looked at my phone history. The third one was terrible. He is a boy about 19 yrs old & didn’t know what to do. He wouldn’t look at my history or what could be wrong. How can u hire someone that doesn’t know how to help u work at your store. I just thanked him & walked out. It seems the employee’s are there to sell u expensive phone’s. How do I get a real tech to help me?
    Response from AT&T
    Hi Gladys,
    We work hard to staff our stores with knowledgeable and friendly associates. I apologize that we were unable to truly assist you with your technical issue. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 1 out of 5full starempty starempty starempty starempty star
    I understand the need for social distancing and the steps the store has taken to ensure everyone’s safety, however I came in to upgrade my phone since I haven’t done it in a few years. I brought my Autistic son with me to upgrade his as well. I was told he couldn’t come in the store because of the “new” rules. After a short wait, a very rude, arrogant man named Earl came out and stated he would assist me outside. I’ve been an AT&T customer for over 10 years and a First Responder for 20. I need my phone. Earl just kept repeating “what do you want”? I don’t know, I haven’t had an upgrade in a while. He was so indignant and condescending. I told him I wanted to see what they had, his reply “ what do you want” by this time I was not going to continue to stand there and be berated by this man, named Earl. This is how you loose lifetime customers. AT&T you need to figure this out. Obviously this man needs customer service training. SMH
    Oh still no upgrade, Thanks Earl 😡
    Response from AT&T
    Hi Tammy,
    We’re sorry for the experience that you had at our store during this time. We are working to serve customer’s needs while keeping employees and customers safe so have taken measures such as not allowing customers to wander around stores, we’ve removed all demo devices for anyone to explore anyway to remove the extra sanitation need and we have offered to help customers curbside if they’d like rather than coming into a retail store so you can keep children with you as we try to maintain a 1:1 ratio of salespeople to customers inside the store. We know these options may be inconvenient but we sure would appreciate your understanding as we try to navigate through this uncertain time with the interest in doing the best thing for our community. We appreciate your work as a First Responder and absolutely want to make sure your needs are taken care of, you’re a very important customer. Would you mind returning and asking to be helped by a manager? Thank you.
  • 1 out of 5full starempty starempty starempty starempty star
    Exchanged a unopened in the box brand new phone here in November, the day after it was mailed to me. I was contacted by AT&T twice that the phone that I dropped off in person to the store was not received.
    I followed up with the Manager, in person, who verified he had the phone on his desk. He assured me he would take care of it. A month later I just got a text from AT&T that I am being charged for the phone I returned. I do not recommend this store.
    Response from AT&T
    Hello Kelly,

    Our number one goal is to provide you with an exceptional customer experience. Your experience in our store matters to us, and we'll work to make sure the next experience is better. We're sorry we fell short of your expectations. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    Terrible service.
    Response from AT&T
    Hello Salome N
    We want all of our customers to be given exceptional service and we are sorry we fell short this time. We hope to serve you better in the future.

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