AT&T Store Anchorage Dimond Mall

AT&T is very fortunate to have an employee like Earl Fullwood. While 1 declined to help or budge to offer stating they don’t help with transferring everything to a new phone, he stepped in & offered to help! Your a life saver Earl! On top of that he is compassionate & patient! I hope you guy’s keep this employee happy & well paid because HE deserves it! Thank you Earl Fullwood!

Cody is amazing. He was super exuberant about the tv entertainment deal they have, asked tons of questions about what my kids and I like to watch. When I said, history and places like Egypt, Cody knew just what tv networks to go for those. Cody’s attention to us stuck in my mind, couldn’t forget about what he spoke about, so eventually I had to try it. And it’s terrific! After I got the tv package, I had a question about it, and found this website, otherwise I wouldn’t think about a review. But Cody sure deserves credit, his attention and exuberance goes above others, and he always remembered us whenever my kids and I came into the store. AT&T has a good entertainment package, though they super lucky to have Cody to rep 😉👌

Cody was great

I guess we got scammed. Our initial plan was to just get simcard from AT&T since we have phone from our previous carrier but the agent who assisted us was ecstatic to inform us that we can get an iPhone 11 Pro Max with $1000 off for 30 months. Who wouldn’t say no to that great deal? So we did got 2 lines with iP11 Pro Max and told that we will get the credit on the 3rd bill. I literally have to contact AT&T (phone and chat) every month FOR HOURS to check the credit only to find out that there is no such promotion as we promised. We could have just waited for iP12 instead of paying the same amount for iP11 pro max. Now we are locked for 30 months! I wish someone from AT&T Dimond Mall could contact me about this issue. So frustrating! -- So Aaron said he will give me a call back but he never did.

I guess we got scammed. Our initial plan was to just get simcard from AT&T since we have phone from our previous carrier but the agent who assisted us was ecstatic to inform us that we can get an iPhone 11 Pro Max with $1000 off for 30 months. Who wouldn’t say no to that great deal? So we did got 2 lines with iP11 Pro Max and told that we will get the credit on the 3rd bill. I literally have to contact AT&T (phone and chat) every month FOR HOURS to check the credit only to find out that there is no such promotion as we promised. We could have just waited for iP12 instead of paying the same amount for iP11 pro max. Now we are locked for 30 months! I wish someone from AT&T Dimond Mall could contact me about this issue. So frustrating!