AT&T Store Anchorage 5th Avenue Mall

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
320 West 5th Ave
Suite 182 - 1st Floor
Anchorage, AK 99501
US
We are located inside on the 1st floor. Outside entrance accessible via 5th Ave.
(907) 258-2191(907) 258-2191
Your device, your way, on your schedule
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4.3 out of 5.0full starfull starfull starfull starhalf star
(25 Reviews)
Come in and see us to learn more about America's Fastest Wireless Network!
Samsung Galaxy S20 Ultra 5G
Your revolutionary Galaxy S20 Ultra 5G deserves the Best Network*. Best Network based on GWS OneScore Sept. 2019.
Valentine's Day Gift Guide
Stay connected with your Valentine with sweet deals on some of the latest phones and devices.
AT&T Protect Advantage
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AT&T PREPAID: Autopay & Save
Our lowest price ever for unlimited high-speed data: $45/mo. With AutoPay
Bring Your Own Device
Online only! Save $300 in bill credits & waived activation fee ($30) when you sign up for a new line. Limited-time offer.
AT&T has the fastest wireless network in Anchorage
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!

Special offers on your favorite phones

  • Samsung Galaxy S20 Ultra 5G

    Starting 2/21 preorder the new Samsung Galaxy S20 Ultra 5G. The ultimate powerhouse with an astonishing camera and unprecedented 100x Space Zoom. Features a 6.9 inch AMOLED screen & 5G compatibility.
  • iPhone XS

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  • iPhone 11 Pro Max

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  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $0/mo. Limited Time. Requires new line and eligible unlimited svc. Promo price after credits over 30 mo. $30 Activ. & other terms apply.
  • AT&T PREPAID iPhone 6s Plus

    Learn how to get $400 off the Apple iPhone 6s Plus—buy it today for $149.99 with a $65 per month plan or higher! Ends 4/2/20. Available online and in participating AT&T locations. Req a new line of service and make a payment on a minimum $65 unlimited or $75 Unlimited monthly plan.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Anchorage Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the heart of downtown Anchorage at 5th Ave Mall and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention we have an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Parking is available at the 5th Ave Parking garage.
manager photo
Meet our manager
Sales manager Rob Lowe has been with AT&T for 8 years and lived in Alaska for almost 30 years. Originally from Virginia, Rob found his way to Alaska while serving in the US Army. Rob loves spending time with his family whether its hanging at the house or playing in the outdoors.
manager photo
Meet our manager
Sales manager Rob Lowe has been with AT&T for 8 years and lived in Alaska for almost 30 years. Originally from Virginia, Rob found his way to Alaska while serving in the US Army. Rob loves spending time with his family whether its hanging at the house or playing in the outdoors.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Worst customer service. came in to get a new sims card cause mine kept giving me issues. The guy tried to charge me for it. which is fine. but then he kept talking about there plans. i was on pre paid. so i ended up signing up for a plan and i added my boyfriend to that plan. it took forever to get everything set up. the guy had to give me boyfriend a new sim card cause the internet wouldnt work on his phone. it kept giving him issues so the worker asked for him to do something in the setting. but it ended up re-setting all my boyfriends setting on his phone and did not fix the internet. then like three other workers came over trying to help the worker figure out what was going on and tried to fix it. turns out the worker didn't do something right with switching the plan over to my boyfriends phone. the workers managed to fix the internet on the phone. but did not know how to fix the set up of his phone. the workers referred us to best buy, and told us to ask to speak to an expert. so we left but the whole time we just had issues with the phone so we went back and asked to speak with a manger. but he was no help. he was just blaming the app that we showed him the issue on. but it wasn't just the app that was having the issues. overall it was just a bad experience. and when i told them that they made us feel like they where blaming us for the issues with the phone they asked how. and i was trying to explain why and the worker interrupted me and said well we have to ask certain questions to fix a problem. when setting up the app to pay my bill it didn't show so i called at&t to check how much the bill would be, and i wanted to remove the protection plan the lady couldn't give me an answer and she told us she removed the protection plan she didn't. i asked to speak to a manger but a manger new got on the phone.
  • 2 out of 5full starfull starempty starempty starempty star
    Rude employees. Justin was impatient, condescending and very unhelpful.
    Response from AT&T
    Hello Jordan, This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
    I activated a new line with AT&T. I didn’t have to wait but 5min before someone was able to assist me. The associate, Guy, was helpful and considerate. He helped me save some money and made sure my new phone was ready to go before I left the store. The store was clean and the staff were all professional.

More locations in the Anchorage area

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