AT&T Store Scottsdale Scottsdale Renaissance

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
4545 N Scottsdale Rd
Suite 104
Scottsdale, AZ 85251
US
We are located in the Scottsdale Renaissance Plaza on N. Scottsdale Rd, directly across the street from Apple in the Fashion Square Mall.Schedule an appointment
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4.4 out of 5.0full starfull starfull starfull starhalf star
(21 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Phoenix's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Scottsdale

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Scottsdale

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Scottsdale?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Scottsdale Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Scottsdale Renaissance AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
There is parking to the rear of the store, accessible via N Scottsdale Rd.
manager photo
Meet our manager
Alexander leads the team of friendly experts at the Scottsdale Renaissance AT&T store and has been with AT&T for 3+ years and is proud to serve the Scottsdale community providing the best in wireless and entertainment solutions. Alex is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Alexander leads the team of friendly experts at the Scottsdale Renaissance AT&T store and has been with AT&T for 3+ years and is proud to serve the Scottsdale community providing the best in wireless and entertainment solutions. Alex is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Worst customer service ever. Transferred service from Verizon to ATT. Problem #1: I did a bring your own device. At the time there was a $250 promo if phone activated online. 1 week of trying to activate phone online I finally had to go to store. Was promised a $250 credit to account in lieu of promo. Never received. Problem #2: Traded in 2 phones. New phones shipped to my boys. They went to ATT store in Utah to hand in old phones. Store wouldn't accept them. Said they need to send them by mail. So they did. ATT issued an shipping label that sent the phones to wrong location. They are now MIA and no $350 credit per phone trade-in. I have called manager (Alex) on several occasions and have been lied too every time. Should have stayed with Verizon....19 year relationship with no issues.

    I also had numerous chats online, only to be lied to with no resolution.

    They get Zero stars from me!!!!!!!!!
    Response from AT&T
    Hello Jonathan Keller
    This is not the experience we wanted you to have. We sincerely appreciate you and all our customers! We want to resolve your existing issue. Please come back to the store and ask for a manager.
  • 5 out of 5full starfull starfull starfull starfull star
    Amazing service from Gujin and Ethan. They were both very personable, helpful, and willing to go the extra mile.
    Response from AT&T
    Hey Sandra, we're so glad Gujin and Ethan gave you a 5 star experience, thank you for leaving a review!
  • 1 out of 5full starempty starempty starempty starempty star
    I will give this place five (5) stars for sales and only a ONE star for service. Do not waste you time trying to call (no one will answer). They have no idea how to fix anything. One time I was in there and personally fixed the guys phone clock before he was serviced. All he needed was a time zone change. My advise do not waste your time going back for any reason. Just call 611. Love AT&T Cellular service, but not their stores. 😡
    Response from AT&T
    Hello William R. I apologize about the long wait and your calls going unanswered. At times we do get busy and do our best to make sure we take the time to give a great and personalized experience to every customer. Going forward you can always use our appointment scheduler online to ensure prompt service. We look forward to seeing you in the future and will do our best to make your next visit an extraordinary one!
  • 5 out of 5full starfull starfull starfull starfull star
    Trying to set up a new device online and on the phone, and access my AT&T account was next to impossible. I went to the AT&T store, and everything was easily straightened out, my device activated, and I was on my way within 20-30 minutes. Even better, there were enough employees working that my wait was minimal.
  • 5 out of 5full starfull starfull starfull starfull star
    The smoothest Cel phone purchase and options I’ve ever had. Employees are well versed in products and services offered. Great experience.

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