AT&T Store Burbank Burbank

Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM
350 N San Fernando Blvd
Burbank, CA 91502
US
On the corner of Magnolia and San Fernando Blvd, next to the Burbank Town Center Mall, in the heart of Downtown BurbankSchedule an appointment
SHOP NOW
4.3 out of 5.0full starfull starfull starfull starhalf star
(37 Reviews)
Map of 350 N San Fernando Blvd in Burbank

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Los Angeles's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Burbank

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in Burbank

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Burbank?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the Burbank Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Burbank AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
Free 2 Hour Parking can be found in the parking structure on Palm Avenue, adjacent to San Fernando Blvd. In addition, 90 minute free parking can be found on San Fernando Blvd in any open space.
Special Information
Every day is first responder and active/veteran military appreciation day! Incredible deals for all who are and have served our communities and our nation, exclusive to you, on wireless and Entertainment solutions. Come see us today!
manager photo
Meet our manager
Nick leads the team of friendly experts at the Burbank AT&T store and has been with AT&T for 8+ years and is proud to serve the Burbank community providing the best in wireless and entertainment solutions. Nick is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Nick leads the team of friendly experts at the Burbank AT&T store and has been with AT&T for 8+ years and is proud to serve the Burbank community providing the best in wireless and entertainment solutions. Nick is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Long wait but helpful people.
    Response from AT&T
    Hello Matt L, We apologize and want to correct this! If it is convenient for you, we have an online appointment scheduler that should help minimize your wait time in the future. For your convenience, you can also choose to shop online and pick-up in the store when it is convenient for you. We hope to serve you in a more timely manner on your next visit. Thank you
  • 5 out of 5full starfull starfull starfull starfull star
    Michael helped me put on a screen protector. Thank you.
    Response from AT&T
    Hello Aram H Thank you for reaching out. Hope to see you again!
  • 1 out of 5full starempty starempty starempty starempty star
    Walked into this store with simple problem. Bought a new phone and needed new smaller Sim card. 3 people working store at the time. No other customers. Matt walked up and said have a seat. Explained what i wanted he said ok hold on a minute. Walked away without saying anything and left me sitting alone. Came back 45 seconds later with ipad. Sat down and proceeded to type away without any acknowledgement of me sitting there.
    I explained again what i wanted and said i was running out of patience. He said hold on almost there. Then he asked to see my i.d. and then asked about my internet service. After showing i.d. , asked what was taking so long as he basically ignored me and typed and filled out form. Very rude as far as i was concerned. Asked again why it was taking so long and was ignored. I got pissed and told him i was going to leave soon and when he didnt respond i got up, launched into a tirade about his obvious lack of customer service and left. I did ask the other 2 store folks if his name was Matt to which they confirmed as i left. This guy was rude, condescending, and should never work in customer service again. I would have fired him on the spot!!! I left the store, walked 4 blocks back to my car, and drove to the north hollywood store, corner of lankershim and whitsett, walked in waited for 2 customers , was helped by very nice young lady who took my new phone, opened it up, got a new Sim, checked my i.d., installed Sim, and thanked me for using att, and i was back in my car in less than 10 minutes. This is what i expected.
    Get it together,ATT.
  • 5 out of 5full starfull starfull starfull starfull star
    I despise going to the store once every three - four years because my phone needs to be upgraded which means I need to learn a whole new technology, It's frustrating. The staff easily answered all of my questions and took the time to explain anything I didn't understand. They also fully set up my new phone in a good amount of time and remained calm and patient throughout. I will definitely go back when the time comes. Tanya helped me, she was amazing!
    Response from AT&T
    Hi Stephanie! Thank you so much for your 5 star review after you in store experience. We sincerely appreciate you and all our customers!
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible! I Went in to try to get a new phone and new line. They told me to wait outside because they were at maximum capacity by covid-19 regulations, which was totally fine by me and was glad they were following regulations. I gave my number and name and they said they would text me when it was my turn. I went in at 4:00pm, it is now 5:26Pm and never got a text. I was parked right outside the store and waiting in my car. While I was doing that, I saw multiple people walk in, store was packed. So I decided to go in, then suddenly there was only one employee working and he said I wasn’t skipped that my turn would come. They totally skipped me. I lost an hour of my day for nothing. I would never go back to this location. Terrible customer service and irresponsible.
    Response from AT&T
    Hello Roberto Santos We certainly want you to feel welcome in our store. We want to help everyone in a timely manner and apologize that this was not the case. We will work with our employees to ensure you are provided with the customer service you deserve. If it is convenient for you, we have an online appointment scheduler that should help minimize your wait time in the future. We would also be more than happy to schedule an appointment for you at your convenience by calling the store directly.

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