AT&T Store Sacramento Madison Avenue

Not an AT&T store! They said they are a retail store only! They cannot take returns! They cannot help you with AT&T issues.

I recently purchased a new iPhone XR And had a great experience at the store. Leon helped me with my purchase and was very kind, patient and knowledgeable about the phone. He spent a lot of time with me explaining the use and features of my new phone. I have since visited the store a few times and have found everyone there to be helpful and friendly. I highly recommend this store And it’s staff!

LAZY BUMS, DON'T DO THEIR JOB
On the afternoon of Feb 7th, 2020, was first helped by a skinny young guy. He had me write out every simple thing I needed: Put a SIM card in my phone and activate it with the receipt that I gave him. We then reviewed this simple task. Then we reviewed it AGAIN.
I came back 90 minutes later, and a Latina young woman was sitting there staring off into space with my phone three inches in front her hands. She had done NOTHING AT ALL.
The matter had been turned over to her. She herself said so. Then she just stupidly stared at me and brainlessly said, "How may I help you?" over and over, like the lazy bum she so truly is, She didn't read any of the big notes taped to the phone while it was in her hands. She didn't talk to the fellow employee who arranged for her to do the job. She didn't use her brain. She just failed and failed and failed to work.
So I'm out two trips to the store and I can't use the telephone. If you're foolish enough to waste your time and go to try to get results from these idiots, you're an idiot, too.

STAY AWAY!!!!!!! LAZY BUMS, DON'T DO ONE SINGLE BIT OF WORK FOR YOU

On the afternoon of Feb 7th, 2020, was first helped by a skinny young guy. He had me write out every simple thing I needed: Put a SIM card in my phone and activate it with the receipt that I gave him. We then reviewed this simple task. Then we reviewed it AGAIN.
I came back 90 minutes later, and a Latina young woman was sitting there staring off into space with my phone three inches in front her hands. She had done NOTHING AT ALL.
The matter had been turned over to her. She herself said so. Then she just stupidly stared at me and brainlessly said, "How may I help you?" over and over, like the lazy bum she so truly is, She didn't read any of the big notes taped to the phone while it was in her hands. She didn't talk to the fellow employee who arranged for her to do the job. She didn't use her brain. She just failed and failed and failed to work.
So I'm out two trips to the store and I can't use the telephone. If you're foolish enough to waste your time and go to try to get results from these idiots, you're an idiot, too. Go to another store, any other store.
In fact, don't ever give your money to AT&T at all, for anything. Why would you give your money to a company that treats you like this?

Friendly. Helpful. Patient. Kind. Clean. Relaxing.