AT&T Store Stockton Pacific Avenue

My sister and I went to this location to get our mom a new phone for a late Mother's Day gift. Yes, we were greeted upon entering but the employee who helped us seemed very bored and unwilling to help. The store wasn't full either. He didn't bother showing their products or telling us about any deals going on. I had to ask questions how to transfer contacts to the new phone and he answered if we knew youtube sounding as if we were the dumbest people on Earth. Basically, he was telling us to do it ourselves and find out about it ourselves thru youtube since their machine doesn't transfer contacts for customers anymore. He didn't even bother explaining what to do next. My sister and I were pretty excited for our mom but this worker just had to ruin it. Next thing you know, my mom's old phone cannot receive or make calls anymore, unless it's connected to wifi. We weren't informed about this happening. All in all, while this employee was assisting us with our transaction, he was yawning and uninterested. We felt unwanted. I don't know about this location, they suck. Awful experience so far.

I’m almost saving 100 a month now for the same plan. Y’all crazy. The gentlemen that attended me out was very helpful and deserves a raise.

Salesman n manager falsely represented the function and channel selection on Direct tv.

I love that this store is close to my home and the reps are good, but it is always so busy! Wait times are long and there a reps walking around not assisting! I would rather take the 15 min drive over to the Trinity store where there is no wait and get the same service!