AT&T Store Greeley Greeley

Probably the worst AT&T store I’ve ever been to. Save your time and headache go to the Loveland store.

I want to commend my service with Evan Schultz. He was empathetic with my personal problem leading to my phone change needs, efficient in processing my changed account, patient in communicating in a way that I understood. This young man made my day! Thank you, Evan.

They don’t seem interested in helping at all. Unless they are going to get something out of it. Really bad service they actually suggested I go to Best Buy and buy a cheap phone and send to my daughter cause she washed her phone. Horrible service

The customer service at this store was horrible. I was there three times in one week. Only once I felt like I was a customer. On Sunday October 6, and October 11 I witnessed the worst service ever. Dollar Tree has better customer service. On Sunday the 6 of October the gentleman who was appointed to my wife and I was more worried about the Dallas Cowboys, and Green Bay packers game than providing us with excellent customer service. We purchased an iPhone 11. Not once did he inform us about any other specials or offers. We didn’t even know if our phone was insured. Worst of all, he entered my wife’s name incorrectly because he was more concerned with Aaron Rogers than helping out his customer. This guy is a joke, and it baffles me that he still has a job there. On Friday October 11 we reentered the store and this poor excuse of an employee glanced at my wife and I, and pretended like he didn’t know us. Completely ridiculous, and pathetic. However, our silver lining was when we entered the Fort Collins store at 4515 John F Kennedy Park Way. We were greeted once we went to the store by Kenya. A huge difference compared to the clown in Greeley who called us to his table so he didn’t have leave his table, so he could watch his football game. To top it off, the manager was Top Notch. They both stayed late to help us. Not only did we purchase more stuff we also signed up for Direct TV. This store excelled in customer service. Extremely better than the Greeley store. This store was superior compared to the Greeley AT&T

Worst business I have ever had to deal with. The person says he was the manager but the picture on the website shows someone else is the manager. He was extremely rude and very unprofessional. Also used bad language. Will be canceling all business and personal accounts with your company! Shame on at&t for allowing such behavior!