AT&T Store Farmington Westfarms Mall

Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
500 Westfarms Mall
B126
Farmington, CT 06032
US
We are located at 500 Westfarms Mall Farmington CT 06032. Take exit 40 off of I-84. We are on the 1st level near JC Penneys.
(860) 561-8400(860) 561-8400
3.0 out of 5.0full starfull starfull starempty starempty star
(32 Reviews)
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
Apple iPhone SE
Learn how to get the powerful new iPhone SE for $5/mo. Req's 0% APR 30 mo. agmt . For well qualified customers. Req’s qualifying unlimited plan. AT&T may temporarily slow data speeds if the network is busy.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
AT&T PREPAID: Autopay & Save
Our lowest price ever on Unlimited Plus: $50/mo. with AutoPay.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines. Plus four Samsung smartphones on us!

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Farmington Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Westfarms Mall location has got you covered. We’re your one-stop shop in Farmington CT. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Westfarms Mall store located at 500 Westfarms Mall, Farmington CT 06032! We’d love to get to know you.
Store Events
Frao Snack pack/ flyer drop off - Fri, May 22, 4pm-5pm
Where to Park
Use the JCPenny side of the mall parking lot for easiest access to our store.
manager photo
Meet our manager
Anthony Lillo is a graduate of Southern CT State University and has been with AT&T for 6 years. Anthony prides himself on prioritizing an excellent customer experience.
manager photo
Meet our manager
Anthony Lillo is a graduate of Southern CT State University and has been with AT&T for 6 years. Anthony prides himself on prioritizing an excellent customer experience.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    If I could give a review with zero stars, I would. After reading the latest reviews, they echo all of the problems that we have had with AT&T, specifically the store at the West Farms Mall. My family has been customers of AT&T my entire life and so when I got married, I continued with their service. We chose the West Farms store when our kids were old enough to get cell phones, around 2011. The customer service was great at the beginning, but the last few upgrades/transactions have been NIGHTMARES. Even with spending hours on the phone with customer loyalty, there was nothing they could do to resolve our situation. I will be calling the store tomorrow, but from the reviews posted here, the manager won't be available. Hopefully, I can get to speak to someone at the store who has some business ethics and common sense that could help us.
  • 1 out of 5full starempty starempty starempty starempty star
    These people lie on offers.
    I was said i will get buy 1 get 1 50% on my account after 3 months, its been more than a year, i went to this store to ask about this almost , everytime they say is they need manager to answer these, then why do sales executive are here if only manager does all things? they have proofs as wellthat i got for that offer.
    Manager never stay at this store, even if i call they say he is in meetings, they will ask him to call back. But i never receive call from him. I reached out to this store almost like 15times over phone and in-person, no response on it.
    Why even at&t promise this type of promotions when they don’t want to give to customers ?
    We are 8members in our line, we will get out of this at&t once i’m done with my contract. I really got pissed off with their service..

    Now to the owner: i see your response only as we want to serve better. We dont want your answer in that way. We expect you to look into these type of issues.

    Thanks
  • 1 out of 5full starempty starempty starempty starempty star
    Bad company in USA
    AT&T is the bad company in USA 🇺🇸
    M telling everyone Verizon n t-mobile is good
    Att&t not good
    Response from AT&T
    Hello Rabi Serving our customers with the best service possible is something we strive for every day. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    I thought I had a great experience but it turned out the sales rep. Justin Avery gave misinformation, told me my bill would be a certain amount when it wasn’t. Information was withheld and I had to go to a whole ordeal to try to get my bill down. I don’t have money to pay my bill that I’m stuck with. I feel completely lied to and will never go back to this store.
    Response from AT&T
    Hello Shantall T. This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 5 out of 5full starfull starfull starfull starfull star
    I had a major problem with my phone service. The details do not matter but after spending hours on the phone with AT&T, I decided to go to the West Farms Mall to to deal in person with AT&T.

    Fifteen minutes after meeting with Tony the store manager, the issue was completely, 100% resolved.

    I can't speak highly enough about Tony and the service I received from Tony teammate Dan in the West Farms Mall AT&T store.

    THANK YOU!
    Response from AT&T
    Hello Bill! Serving our customers with the best service possible is something we strive for every day!

More locations in the Farmington area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.