AT&T Store Farmington Westfarms Mall

Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
500 Westfarms Mall
B126
Farmington, CT 06032
US
We are located at 500 Westfarms Mall Farmington CT 06032. Take exit 40 off of I-84. We are on the 1st level near JC Penneys.
(860) 561-8400(860) 561-8400
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Everyone in Farmington has a reason to give. What’s yours?
Your generous donation of $1, $3, $5 or $10 will help the American Heart Association create a world free of heart disease and stroke – making a healthier, longer life possible for everyone. Stop by our Farmington location today to learn more!
AT&T & American Heart Association in Farmington
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.

Special offers and new phones for Farmington

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Farmington

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Farmington?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Farmington Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Westfarms Mall location has got you covered. We’re your one-stop shop in Farmington CT. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Westfarms Mall store located at 500 Westfarms Mall, Farmington CT 06032! We’d love to get to know you.
Store Events
Switch Over Saturday - Sat, August 15, 11am-7pm
Switch Over Saturday - Sat, August 22, 11am-7pm
Where to Park
Use the JCPenny side of the mall parking lot for easiest access to our store.
manager photo
Meet our manager
Dante Sepulveda is the AT&T Store Manager in the Westfarms Mall. He started his career with AT&T as a Sales Consultant 14 years ago in the Meriden Mall store. Dante is determined that his staff work together as a team and provide exceptional service, helping everyone find the solutions that best fit their individual needs. Stop by today and let Dante and his team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Dante Sepulveda is the AT&T Store Manager in the Westfarms Mall. He started his career with AT&T as a Sales Consultant 14 years ago in the Meriden Mall store. Dante is determined that his staff work together as a team and provide exceptional service, helping everyone find the solutions that best fit their individual needs. Stop by today and let Dante and his team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    If I could give a review with zero stars, I would. After reading the latest reviews, they echo all of the problems that we have had with AT&T, specifically the store at the West Farms Mall. My family has been customers of AT&T my entire life and so when I got married, I continued with their service. We chose the West Farms store when our kids were old enough to get cell phones, around 2011. The customer service was great at the beginning, but the last few upgrades/transactions have been NIGHTMARES. Even with spending hours on the phone with customer loyalty, there was nothing they could do to resolve our situation. I will be calling the store tomorrow, but from the reviews posted here, the manager won't be available. Hopefully, I can get to speak to someone at the store who has some business ethics and common sense that could help us.
    Response from AT&T
    Hello Chris S Our number one goal is to provide you with an exceptional customer experience. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 1 out of 5full starempty starempty starempty starempty star
    These people lie on offers.
    I was said i will get buy 1 get 1 50% on my account after 3 months, its been more than a year, i went to this store to ask about this almost , everytime they say is they need manager to answer these, then why do sales executive are here if only manager does all things? they have proofs as wellthat i got for that offer.
    Manager never stay at this store, even if i call they say he is in meetings, they will ask him to call back. But i never receive call from him. I reached out to this store almost like 15times over phone and in-person, no response on it.
    Why even at&t promise this type of promotions when they don’t want to give to customers ?
    We are 8members in our line, we will get out of this at&t once i’m done with my contract. I really got pissed off with their service..

    Now to the owner: i see your response only as we want to serve better. We dont want your answer in that way. We expect you to look into these type of issues.

    Thanks
    Response from AT&T
    Hello SR This is not the experience we wanted you to have. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    Bad company in USA
    AT&T is the bad company in USA 🇺🇸
    M telling everyone Verizon n t-mobile is good
    Att&t not good
    Response from AT&T
    Hello Rabi Serving our customers with the best service possible is something we strive for every day. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    I thought I had a great experience but it turned out the sales rep. Justin Avery gave misinformation, told me my bill would be a certain amount when it wasn’t. Information was withheld and I had to go to a whole ordeal to try to get my bill down. I don’t have money to pay my bill that I’m stuck with. I feel completely lied to and will never go back to this store.
    Response from AT&T
    Hello Shantall T. This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 5 out of 5full starfull starfull starfull starfull star
    I had a major problem with my phone service. The details do not matter but after spending hours on the phone with AT&T, I decided to go to the West Farms Mall to to deal in person with AT&T.

    Fifteen minutes after meeting with Tony the store manager, the issue was completely, 100% resolved.

    I can't speak highly enough about Tony and the service I received from Tony teammate Dan in the West Farms Mall AT&T store.

    THANK YOU!
    Response from AT&T
    Hello Bill! Serving our customers with the best service possible is something we strive for every day!

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