AT&T Store Waterbury Waterbury Mall

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
ThursdayClosed
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
495 Union St
Ste 2010
Waterbury, CT 06706
US
Located on the Second Floor across from the Food Court!
(203) 591-5517(203) 591-5517
Your device, your way, on your schedule
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4.2 out of 5.0full starfull starfull starfull starempty star
(40 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
Black Friday Deals
Start your Black Friday early with great deals from AT&T, like some of our most popular smartphones for $0!
AT&T Unlimited
Our best plans, our best prices on the best network. AT&T may slow data speeds when the network is busy. Add'l charges, usage, speed & other restr's apply. Based on GWS OneScore Sept. 2019.
Check everyone off your list
Shop early and get ahead of the season with our holiday gift guide.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Special offers on your favorite phones

Get a head start on holiday shopping (and saving) with AT&T’s Black Friday deals.

  • iPhone 11 Pro

    Learn how to switch to AT&T & get up to $1,000 off in bill credits on a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • iPhone XR

    Enjoy an iPhone XR 64GB on us this holiday season when you switch to AT&T or add-a-line on a qualifying installment and Unlimited Plan. Limited time offer, ends December 5, 2019.
  • Galaxy Note10+

    Learn how to switch to AT&T & get up to $1,250 off in bill credits on a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4XL

    Learn how to switch to AT&T & get up to $1,000 off in bill credits on a new Google Pixel 4XL with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung S10e

    Enjoy a Samsung S10e 128GB on us this holiday season when you switch to AT&T or add-a-line on a qualifying installment and Unlimited Plan. Limited time offer, ends December 5, 2019.
  • LG G8X ThinQ

    Enjoy an LG G8X ThinQ 128GB on us this holiday season when you switch to AT&T or add-a-line on a qualifying installment and Unlimited Plan. Limited time offer, ends December 5, 2019.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Waterbury Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Waterbury Mall location has got you covered. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about.
Where to Park
The best parking can be found outside the food court entrance (Entrance #6) facing Union Street.
manager photo
Meet our manager
Dan is the store manager of our Waterbury Mall location. A proven leader, Dan rallies his team to provide the best customer experience in one of the busiest locations in New England. He can often be found at the front of the store, greeting his customers before introducing them to one of his consultants. Come meet Dan and the rest of Team Waterbury.
manager photo
Meet our manager
Dan is the store manager of our Waterbury Mall location. A proven leader, Dan rallies his team to provide the best customer experience in one of the busiest locations in New England. He can often be found at the front of the store, greeting his customers before introducing them to one of his consultants. Come meet Dan and the rest of Team Waterbury.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I wanted to purchase a new iwatch with my friends and for some reason the alarm would keep going off. I clearly wasnt doing anything wrong, I just wanted to play with it to see if i liked it before buying it. One of the workers then kicked me out saying i wasnt allowed to touch any of the devices anymore when she was just sitting down playing on her phone. im sorry if getting up to turn off the alarm was too hard for her? She could have stayed next to me if she thought i was trying to steal something. After all, its her JOB! Never going there again.
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
  • 1 out of 5full starempty starempty starempty starempty star
    The service rep ? Wally continually talked down to me. Lied and said because I wasn’t buying my phone outright I had to have the protection plan for the phones. And between him and his manager was more interested in up selling their products than setting up the phones I was buying. If I weren’t pressed for time I would have canceled the whole transaction and gone to another location. The next day when I called customer service they confirmed the insurance was optional and canceled it for me.

More locations in the Waterbury area

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