AT&T Store Waterbury Waterbury Mall

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
495 Union St
Ste 2010
Waterbury, CT 06706
US
Located on the Second Floor across from the Food Court!
(203) 591-5517(203) 591-5517
Your device, your way, on your schedule
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4.1 out of 5.0full starfull starfull starfull starempty star
(43 Reviews)
Say hello to the New Year with a new phone!
Come visit us today to learn more about great deals on new phones for everyone! #SpecialOffers See details.
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Details
http://go.att.com/gifts
Samsung Galaxy S20 Ultra 5G
Your revolutionary Galaxy S20 Ultra 5G deserves the Best Network*. Best Network based on GWS OneScore Sept. 2019.
AT&T Protect Advantage
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AT&T PREPAID: Autopay & Save
Our lowest price ever for unlimited high-speed data: $45/mo. With AutoPay
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
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Tax-Time Savings on your favorite phones

  • Samsung Galaxy S20 Ultra 5G

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  • iPhone XS

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  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $1,000 in savings ($700 bill credit + $300 reward card) on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $0/mo. Limited Time. Requires new line and eligible unlimited svc. Promo price after credits over 30 mo. $30 Activ. & other terms apply.
  • AT&T PREPAID iPhone 6s Plus

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Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Waterbury Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Waterbury Mall location has got you covered. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about.
Where to Park
The best parking can be found outside the food court entrance (Entrance #6) facing Union Street.
manager photo
Meet our manager
Dan is the store manager of our Waterbury Mall location. A proven leader, Dan rallies his team to provide the best customer experience in one of the busiest locations in New England. He can often be found at the front of the store, greeting his customers before introducing them to one of his consultants. Come meet Dan and the rest of Team Waterbury.
manager photo
Meet our manager
Dan is the store manager of our Waterbury Mall location. A proven leader, Dan rallies his team to provide the best customer experience in one of the busiest locations in New England. He can often be found at the front of the store, greeting his customers before introducing them to one of his consultants. Come meet Dan and the rest of Team Waterbury.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service
    Response from AT&T
    Thanks for the feedback!
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service. Bengie was awesome and helpful.
    Response from AT&T
    Glad to help!
  • 1 out of 5full starempty starempty starempty starempty star
    If I could give a 0 star rating I would. The people here do not know how to do their job because they lack knowledge. Everything they say is something different from what a call center customer service representative says. Not to mention a manager has a bad attitude and snaps back when talking to you. Very unprofessional, and not a way to do business. If you're looking to start a plan with AT&T then run in the opposite direction.
    Response from AT&T
    Hi! We want to help everyone in a timely manner and apologize that this was not the case. We hope to serve you in a more timely manner on your next visit!
  • 1 out of 5full starempty starempty starempty starempty star
    I wanted to purchase a new iwatch with my friends and for some reason the alarm would keep going off. I clearly wasnt doing anything wrong, I just wanted to play with it to see if i liked it before buying it. One of the workers then kicked me out saying i wasnt allowed to touch any of the devices anymore when she was just sitting down playing on her phone. im sorry if getting up to turn off the alarm was too hard for her? She could have stayed next to me if she thought i was trying to steal something. After all, its her JOB! Never going there again.
  • 5 out of 5full starfull starfull starfull starfull star

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