AT&T Store Waterbury Waterbury Mall

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Map of 495 Union St in Waterbury
Get directions to AT&T Store at 495 Union St Waterbury, CT
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Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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495 Union St
Ste 2010
Waterbury, CT 06706
US
Located on the Second Floor across from the Food Court!
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(203) 591-5517
(203) 591-5517
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(64 Reviews)
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Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

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To all of us, you’re essential. We appreciate all our military, veterans, first responders, teachers, nurses, physicians, and their families.
IT DOESN’T HURT TO CHECK
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Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.

Special offers and new phones for Waterbury

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Waterbury

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Waterbury?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Waterbury Store

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full starfull starfull starfull starempty star4.1
(64 Reviews)
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Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Waterbury Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

At the Waterbury Mall AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
The best parking can be found outside the food court entrance (Entrance #6) facing Union Street.
manager photo
Meet our manager
Chris leads the team of friendly experts at the Waterbury Mall AT&T store and has been with AT&T for 5+ years and is proud to serve the Waterbury community providing the best in wireless and entertainment solutions. Chris is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

full starfull starfull starfull starempty star4.1
(64 Reviews)
Write a Review
  • full starfull starfull starfull starfull star5
    Wanted to let someone know how kind and patient Carlos in the Waterbury mall store was. We were there almost 2 hours updating and changing phones and he was pleasant the whole time
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
  • full starempty starempty starempty starempty star1
    DO NOT DO BUSINESS HERE! they screwed up my account by adding 4 phones lines to my account. over charging me then refusing to help me get it all fixed. The manager is a shady crook and offered no explanation for why he did this. The representative who helped us said she doesn't use AT&T due to their terrible customer service and advised us to go with T-mobile because that's where she goes. UNBELIEVABLE!!
    Response from AT&T
    Hello Thomas Ramirez Serving our customers with the best service possible is something we strive for every day. Please come back to the store and ask to see Chris the store manager.
  • full starfull starfull starfull starfull star5
    Zeshan Aziz at my Att store Brass Mill Center Waterbury Ct. was very professional and got my family the best possible plan.
    Thank you
    Zeshan
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starfull star5
    Jae Lee was very impressive. Jae was extremely knowledgeable, professional. A pleasure to work with. Highly recommend Jae to assist in any phone problems or needs.
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starfull star5
    I went into AT&T yesterday and had the most amazing customer service ever!!! I wish I could give Jae double the stars. Service amazing they need more works like him!!! You can find him in Waterbury CT. Brass mill mall I highly recommend him!!
    Response from AT&T
    Hello Jalisa E. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping

  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

AT&T services

  • DEVICES

  • WIRELESS PLANS

  • AT&T PREPAID

  • WEARABLES

  • ACCESSORIES

  • TV

  • INTERNET

  • DEALS & OFFERS

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