AT&T Store Miami Beach Miami Beach

6/8/2020
Sabrina-SJ491E
AT&T "Miami Office"
Review
Survey


I had the pleasure of speaking to Rep Sabrina SJ491E.
'This' Representative knows the True Value of Customer Service. She is a Highly Capable person. I called AT&T to ask about the Internet Sales or Promotions that I usually get in the mail. Rep Sabrina SJ491E took the call. She was Welcoming and Unfailingly Polite. (Old Fashioned Manners in Danger of Dying Out). She spoke with Clarity. Her interest in my 'too' many questions was meaningful and unexpected. She was obviously committed to ensuring that I would be satisfied with her assistance and my experience as an AT&T customer. She demonstrated respect for what I had to say, at different times she was attentive and supportive, answered all of my concerns in a timely manner. She gave me the information I needed, and the advice I asked for. I was particularly impressed with her Personal Endorsement of AT&T'S other Budget Friendly Products. In every respect, I had a positive experience. Representative Sabrina_SJ491E
is a Stellar example that her coworkers should imitate and AT&T should appreciate..this confirms that AT&T is committed to providing each Customer with the Highest Caliber of Customer Service, an Act that Demonstrates a Genuine Desire to Satisfy, if not Delight, their Customers. AT&T is fortunate to have Representative Sabrina as one of the faces representing it's Company..The opportunity to contribute to her growth with my feedback, was a valuable experience, and the experience allowed me the opportunity to create a more personal relationship with AT&T.

Respectfully Submitted
GMarie H.
New Orleans

Yelp Miami
Cc:Google Local Guides-Miami
Corporate

Arlet is the best. She helped me transfer my old Android phone information to my new iphone. Very professional and patient. Wonderful experience!

Just ONE representative for the whole store!!Such a joke!

nice people, they explain the product and speak spanish.