AT&T Store Darien Marketplace at Darien

After having some troubles, Phil and Ennis answered all of my questions and were super helpful! When I returned to the store, they remembered my name and made sure that I had a FANTASTIC experience. If you go in, ask for Ennis!

Went in on a Friday and was there for 4 hours to get simple questions answered, that no one could answer. Multiple special trips were made to add an authorized user, and after talking, I expressed that I DID NOT want to switch a phone to a different account. The following day, I found out the authorized user was NOT added, and my phone line was switched. It was the exact opposite of what I asked for.

I went to the Darien, IL store after having a horrible experience with Natalie B at 702 E Boughton Rd, Bolingbrook, IL. All of the Darien Staff were courteous. The person who assisted me was also knowledgeable and addressed my need quickly. After helping me I left my wallet at the store. Went back the next day, they had it and everything was in tact. Great Store with Great Staff. Thank you! This store should do training sessions for Natalie B at Boughton store.

Big THANKS! to Matt, Ennis & Philip for their team approach to helping us get setup with a new account. They made the entire experience painless and enjoyable. Cheers guys!

I had an excellent experience with Mr. Ennis at the Darien location. I had a terrible experience with two other ATT reps who showed up at my home who sold me on dropping Tmobile and promised my phones would have all my apps,contacts,text,pixs. Before my phones were even finished transferring to the new phones they had left and were coming back in 45 minutes 2 hours later only one rep showed, none of my 30 apps transferred from my old phone, I was missing some contacts and pictures and anybody who called me it would go straight to voice mail. This agent ( Timothy Clay) didn't know anything about android phones so he told me to watch videos on youtube. When I went to Darien location Mr Ennis found they used the wrong sim cards and many settings were off and they never finished transferring me from Tmobile to ATT. He helped with settings and sim cards and showed me how to use the phone, then gave me a direct number to get the transfer completed. A couple hours later all was fine. He restored my faith that I had made a good decision in moving to ATT phone service! He is definitely an asset to the your Company and I look forward to working with him should any problems or changes take place in my business account. Thank you Darrell Vacik