AT&T Store Covington Pinnacle Pkwy

In-store shopping
Curbside pickup
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

6001 Pinnacle Parkway
Covington, LA 70433
US
We are located on Pinnacle Parkway, between Olive Garden and Texas Roadhouse.

Special offers and new phones for Covington

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About the Covington Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Covington Pinnacle AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Covington Pinnacle AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen, we have ample additional parking available.
manager photo
Meet our manager
Kiana leads the team of friendly experts at the Laplace AT&T store and has been with AT&T for 16+ years and is proud to serve the Covington community by providing the best in wireless and entertainment solutions. Kiana is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Best customer service that I have ever received. Toshiba was knowledgeable, friendly, and worked relentlessly to solve our email problem. She offered excellent advice about our service and saved us $ on our wireless plan and new phones. This was not the typical ATT experience, lol. We truly appreciate her assistance. Job well done.
    Response from AT&T
    Hello Leigh S, We sincerely appreciate you and all our customers! Hope to see you again!
  • full starempty starempty starempty starempty star1
    Do not waste your time at this location! My family and I have been loyal customers of AT&T for years, but this store is very poorly run! From the moment we walked in, we felt as if we were bothering the workers. We were there to upgrade four I-phones and an I-pad. The salesperson put our information in her system and said it was going to cost over $100 for each phone and that our first bill would be extremely expensive. She said the bill would go down a little after that. Our plan is to upgrade our phones every 36 months with no increase in our bill. Our bill has never been extremely expensive and I was not about to start over paying now. We left that store and drove to the Apple Store in the Lakeside Mall. We walked in the Apple Store without an appointment and was seen right away! We were in and out in a short amount of time and they never said anything about an extremely expensive phone bill and we only paid $45 per phone for the activation fees. PLEASE DO YOURSELF A FAVOR AND AVOID THIS LOCATION AND GO TO THE APPLE STORE IN THE LAKESIDE MALL! You will be happy you did! I should have listened to the other reviews so that I could have saved my time!
    Response from AT&T
    Hello Tammy B, please know your experience in our store matters to us. Please come back to the store and ask to see a manager. We hope to speak with you regarding your situation and look forward to improving your previous experience.
  • full starfull starfull starfull starfull star5
    I went to the Att store in Covington LA this afternoon. Tim and Sidney were fantastic!!! They fixed my two problems without a problem. Both worked on it until they decided what was wrong. I would ask for them anytime. Thanks to Tim and Sidney!
    Response from AT&T
    Hello Cynthia w We sincerely appreciate you and all our customers! Hope to see you again!
  • full starempty starempty starempty starempty star1
    During a visit at this location. I came in to exchange a phone. Mind you that the phone that was sold was not the right phone and needed to be exchange. The manager Kiana was rude to myself and my family and refused to take ownership of the wrongful doing of the previous interaction. She refused to get the phone exchange and waive a restocking fee that should have been waived due to representative failing to sale us the right phone. She stated she had to get her boss approval. Never came back to talk to us and sent the representative with the answer of no. She than continued to talk about my family and I to other employees. I could hear everything she was saying and was uncalled for. Because of this manager my family and I will never come back to this store.
  • full starempty starempty starempty starempty star1
    Poor Customer Service
    I never review anything ever but I walked out of this location very annoyed with the man who very clearly hates his job. Ordered a phone for store pick up, he was insisting that the order was canceled and kept walking away. Long story short the order wasn’t canceled he was just an idiot.

Cellphones, plans & accessories

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POPULAR SMARTPHONES

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ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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