AT&T Store Aberdeen Beards Hill

Got ripped off. Bought a 600 dollar phone last Summer that was supposed to be on sale for 450 dollars. Was told the payments would start out at 20 dollars a month for a few months, then go down to 15 dollars a month until the 450 dollars was paid.

Didn’t make a whole lot of sense, but I was in a hurry, signed the contract and left the store.

Called corporate office later and they told me I signed a 30 month contract for 20 dollar/month. Went back to Aberdeen store and salesman insisted that payments would drop to 15 dollar/month after 3 months.

Well it's been over a year now and I'm still paying 20 dollars a month. Fortunately, I am a long term AT&T customer and the corporate office gave me bill credits that will compensate for the $150 dollars I lost.

Corporate also told me they wouldn't trust anything a salesman at the store says which leads me to believe it's not the first time they've had this issue.

Got ripped off

Absolutely AWESOME! I went into the store with a couple of questions and came out will the answers PLUS a better deal on my many AT&T accounts. There is a reason going to a sticks-and-bricks location is often much more productive than merely trying to get "help" from the AT&T Customer Service links online...if you can even connect! GO here! You will not be disappointed!

Poor customer service I did not get the phone and I keep getting calls froma collection agency. I will be taking them to court. I called corp office and they had no clue what their doing. Stay away!!!

Carrie and Bob welcomed me into their store. What a nice change from the cold shoulder treatment that I received from the Bel-Air store. Carrie went out of her way to let me know as a first responder I was able to apply for a reduced $ plan. She also very efficiently made the old phone to new phone transfer. I was really thrilled as the guy at the Bel-Air Store told me he couldn't transfer my phones. I spent two tortured days calling, doing, what he could and should have easily done to help me. Thank you Carrie again as I just dropped in again for some warm and friendly very professional help with my phone!